Ratings based on 461 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
The satellite was down no tv couldn’t watch the final 4
Comment from Hotel Management
9 Apr 2024 by AGM, Hotel Management
We are so sorry for the inconvenience and we did try to get it fixed as quickly as possible. I hope this will not affect your from returning
by A verified traveler
Posted 22 Mar 2024
very friendly and helpful staff!
Comment from Hotel Management
25 Mar 2024 by Staff, Hotel Management
Thank you for the compliment about our Hotel Staff. We have an excellent team here and we work very hard to ensure each guest has an enjoyable stay! Please come back to see us very soon!
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Staff, Hotel Management
Thank you for taking the time to submit your review regarding your recent stay at our property. We strive to make your away-from-home experience as enjoyable as possible. We thank you for choosing us and we hope to see you again soon!
by A verified traveler from Waynesville
Posted 11 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Staff, Hotel Management
Thank you for taking the time to complete this survey. We are appreciative of your positive feedback and we will share this with our staff! We hope to see you again soon!
by A verified traveler
Posted 4 Mar 2024
Property was dirty both inside and out. Guests were very noisy, I tried calling the front desk, but no answer, so I had to go down and talk to them directly.
Comment from Hotel Management
7 Mar 2024 by AGM, Hotel Management
Let me start by saying for choosing to stay with us while in Greenville as we understand that you have many options to choose from.I understand that you were disappointed and that we came short of delivering the level of quality that you are accustomed to expect from us and I truly apologize if this was the case.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future
by A verified traveler
Posted 29 Feb 2024
Stayed here on the way to Florida, and was impressed with the cleanliness as well as the friendliness of staff. Breakfast was great. I would definitely stay here again.
Comment from Hotel Management
4 Mar 2024 by Staff, Hotel Management
Thank you for your compliment about our hotel staff. We have an excellent team here who always tries to provide a great guest experience! We hope to see you again!
by A verified traveler
Posted 29 Feb 2024
Great place to stop for a night or two.
Comment from Hotel Management
4 Mar 2024 by Staff, Hotel Management
Thank you for taking the time to complete this survey. We appreciate your business and hope to see you again!
by A verified traveler
Posted 3 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by AGM, Hotel Management
Thank you
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
22 Feb 2024 by AGM, Hotel Management
Thank you for your stay
by A verified traveler
Posted 19 Jan 2024
Will stay again. Very nice and convenient.
Comment from Hotel Management
19 Jan 2024 by AGM, Hotel Management
I am honored that you chose Holiday Inn Express & Suites while you were in Greenville. Moreover, we are extremely grateful that you took the time out of your busy schedule to share this wonderful feedback about your experience. Our entire staff goes that extra mile every time to ensure that our guest have a great experience We look forward in welcoming you back the next time you are in the area.
