Ratings based on 961 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
No pool..Other than that a nice experience
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Ronald, Thank you for your feedback. We are glad to read you had a nice experience overall. We understand the disappointment about the pool and appreciate your understanding. Your comments are valuable to us, and we are always looking for ways to enhance our guest's stay. We hope to have the opportunity to welcome you back for an even better visit next time.Best Regards,Yiesha CobbGeneral Manager
by A verified traveler
Posted 26 May 2024
The property seems old !
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Barbara, Thank you for sharing your observation. We appreciate your feedback regarding the property. Rest assured, we continuously strive to maintain and improve the quality of our facilities. Your comments are valuable to us as we work towards enhancing our guest's experiences. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best Regards,Yiesha CobbGeneral Manager
by A verified traveler
Posted 26 May 2024
The y
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Rui, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards,Yiesha CobbGeneral Manager
by A verified traveler
Posted 26 May 2024
Friendly
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Victoria, Thank you for your feedback. We are delighted to read you found Hilton Greenville to be friendly. Providing exceptional service is our top priority, and we are glad we could make your stay enjoyable. We look forward to welcoming you back for another wonderful experience at our hotel.Best Regards,Yiesha CobbGeneral Manager
by A verified traveler
Posted 25 May 2024
The property and bar area are the best part
Comment from Hotel Management
26 May 2024 by General Manager, Hotel Management
Dear Victoria, It was a pleasure reading your review! We are glad our hotel was perfect for your stay and helped make your trip to Greenville a total memory. We also appreciate you mentioning how much you enjoyed locally sourced Southern favorites at Cast Iron. Thank you for choosing Hilton Greenville. We are committed to providing exceptional stays and eagerly anticipate the opportunity to exceed your expectations again.Best Regards,Yiesha CobbGeneral Manager
by A verified traveler
Posted 25 May 2024
Thank you
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Susana, Thank you for choosing Hilton Greenville. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Best Regards,Yiesha CobbGeneral Manager
by A verified traveler
Posted 23 May 2024
Very clean very nice workers great stay
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Dear John, Thank you for the wonderful review of Hilton Greenville. We are thrilled to read about your stay and how much you enjoyed our spotless property. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. Thank you again for your kind words and recommendation. We look forward to your next visit.Best Regards,Yiesha CobbGeneral Manager
by A verified traveler
Posted 19 May 2024
ok
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Linda, It was a pleasure to read your fantastic review of the Hilton Greenville. We strive to provide our guests with outstanding hospitality, and your compliments encourage us all. We loved having you as our guest, and we hope to see you in the near future.Best Regards,Yiesha CobbGeneral Manager
by A verified traveler from Hillsborough
Posted 19 May 2024
The hotel is fine, but Hilton's refusal to Honor their rewards through 2nd party booked rooms is a crap policy. The prices of food at the hotel are also exorbitant, so plan on eating elsewhere.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Patrick, Thank you for taking the time to review your stay with us. We regret any inconvenience. While we strive to provide excellent service, we understand your concerns. Your feedback is valuable, and we will share it with the appropriate teams for review. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Best Regards,Yiesha CobbGeneral Manager
by A verified traveler
Posted 18 May 2024
The front desk staff was pleasant and informative. Our room was spacious and immaculate. It is a beautiful property with everything you need on the property.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Taisha, Thank you for being our guest and for writing such a great review. We are delighted that our dedicated front desk staff and accommodations exceeded your expectations and that you particularly loved our property and the amenities we offer. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing Hilton Greenville.Best Regards,Yiesha CobbGeneral Manager
