Ratings based on 291 Verified Reviews

4.6 out of 5
83% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Jan 2024
Beautiful island but incredibly overpriced for what it is. The rooms are tired, without basics like a couple of champagne glasses or a wine knife, We had electrical items that didn’t work. $38 for a buffet breakfast which was really basic and fairly tasteless and you could not order a proper coffee with breakfast.. A budget coffee machine that can’t make a flat white and no decaf coffee anywhere on the island. We were directed to the instant coffee sachets. You can have black coffee, black coffee and black coffee from the self service machine that looks like it was made in the 80’s, even though there is a barista coffee machine behind the bar, it was refused. Who doesn’t want a good coffee on the morning? Absolute bonuses- sunset drinks on the jetty, great dive instructor, beach and location, quiet and ambient evening once everyone goes home. Staff were welcoming and friendly and dinner was off the hook amazing. Must have the barramundi spring rolls and kangaroo. Our dinner was absolutely worth every cent! All in all a great stay but just overpriced for the stay and breakfast. .
5 out of 5
by A verified traveler

Posted 12 Jan 2024
Staff were incredible - answered all of our questions.
1 out of 5
by A verified traveler

Posted 31 Oct 2023 on Wotif
Really run down room. Broken blinds couldn’t keep sun out. What you guys are charging a night needs a major revamp for that price. The island needs some TLC. Should of stayed at Fitzroy island.
5 out of 5
by A verified traveler

Posted 15 Sep 2023
Was good experience.
5 out of 5
by A verified traveler

Posted 6 Sep 2023 on Wotif
Marine life was wonderful. Marine land and Melanesia were good. Amazing to see crocs up soo close. Room was excellent, food was very good. Bigger or changing menu would have been nice. Very expensive place to visit but also a very nice place.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2023
4 out of 5
by A verified traveler

Posted 8 Jul 2023
Very pretty island, would visit again.
4 out of 5
by A verified traveler

Posted 4 Jul 2023
We stayed at Green Island Resort for 2 nights (family of 4, 2 kids aged 8 and 10). Things we loved: Hotel staff was helpful and friendly , Dive Shop was great in getting us snorkeling gear, Snorkeling was fantastic, both on the beach side and the jetty side. Things we disliked: Room was old, plaster on ceiling in bathroom was cracked and crumbling, whole room smelled very musty. Food situation is not ideal. We were not prepared for the exorbitant prices for basic food. For example, a tray of chips costs $15. Dinners in the $50 range equivalent to what you would get in Cairns for $25. So, basically, assume you will pay about double for food, and you have no choice, no other food options. I am not blaming the resort for this, it is a remote location where it is much more expensive to deliver the food, limited number of customers, etc, but just be prepared for it. Finally, a few of the things we had hoped to enjoy were not available to us, specifically the glass bottom boat, and the kayaks. The glass bottom boat was all booked up for the times we tried to get, and since we were only there 2 nights, we werent as flexible either. Again, not the resorts fault, but I would suggest booking a time as soon as you arrive to be sure to get on. Kayaks not available the whole time we were there, we were told the tide was too low, which makes sense, but it was just a bummer. Overall we enjoyed our visit though.
2 out of 5
by A verified traveler

Posted 25 Apr 2023 on Wotif
Service is done by backpackers - lazy! Food is below average and Uber expensive. This resort is way over priced - they seriously need to lift their game.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2023