Ratings based on 810 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Excellent staff, amazing food andvunreal views. Tjwy needca big ugrade to the wi-fi, thougjh.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Staff were excellent. Views are amazing. Would stay again. Only disappointment was we would complimentary airport transfers included, we left from the port which was closer than airport & they wouldn’t honour transfer instead charging us 30 euros for a 10 min transfer. It was only disappointment, everything else superb.
5 out of 5
by A verified traveler

Posted 29 May 2024
This is a beautiful hotel. But if you’re not into stairs this hotel is not for you! The reception is street level but that’s it. Everywhere else requires stairs to get to! But the views are well worth it! There is a shuttle running a few times a day into/from Fira which is convenient. It is only about a half hour walk though into town if you prefer. There is a convenience store across the street. The hotel smells like a spa!
5 out of 5
by A verified traveler from Zichron Yaacov

Posted 28 May 2024
Beautiful place but be warned; a lot of stairs.
5 out of 5
by A verified traveler

Posted 26 May 2024
Amazing location
5 out of 5
by A verified traveler

Posted 23 May 2024
Excellent in all aspects.
5 out of 5
by A verified traveler

Posted 20 May 2024
The property is beautiful with stunning views of the caldera and the sea. The service is excellent and attentive. There is a convenient shuttle to Fira and one can walk as well. Lovely rooms, pools nice areas to relax in
5 out of 5
by A verified traveler

Posted 19 May 2024
everything was perfect. Love the hotel
5 out of 5
by A verified traveler

Posted 18 May 2024
Spectacularly maintained property with lots of beautiful updates
5 out of 5
by A verified traveler

Posted 17 May 2024
Staff was super accommodating and friendly. Were able to suggest great excursions and help us book them. The room and hotel was very clean. And the view of the caldera/volcano was spectacular.