Ratings based on 430 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santa Clara
Posted 10 May 2024
Comment from Hotel Management
11 May 2024 by El Greco Resort & Spa Team, Hotel Management
Dear Guests, Thank you for taking the time to leave a review for your recent stay with us! We would be thrilled to have you again soon with us. Best Regards, El Greco Resort & Spa Team
by A verified traveler
Posted 2 May 2024
Very nice hotel
Comment from Hotel Management
5 May 2024 by El Greco Resort & Spa Team, Hotel Management
Dear Guests, Thank you for sharing your positive feedback with us! On behalf of all us here at El Greco, we invite you to include us in your future plans should you visit Santorini again. Best Regards, El Greco Resort & Spa Team
by A verified traveler
Posted 1 Nov 2023 on CheapTickets
The view from across the street into the caldera was absolutely amazing! Staff was very patient and helpful.
by A verified traveler
Posted 25 Oct 2023 on Hotels
by A verified traveler
Posted 19 Oct 2023
Great place, the photos do not do it justice. Plenty of pools and sun beds, plus indoor pool, bonus on a cloudy day (stayed in October)
I would avoid the loft top rooms as ceiling is extremely low and I’m 5ft2. Over fabulous stay
Comment from Hotel Management
20 Oct 2023 by El Greco Resort & Spa Team, Hotel Management
Dear Guests, Thank you for sharing your feedback with us! We always go above and beyond to ensure our guests' experience is nothing short of exceptional so your kind words are so rewarding to hear and boost our morale! On behalf of all us here at El Greco, we invite you to include us in your future plans should you visit Santorini again. Best Regards, El Greco Resort & Spa Team
by A verified traveler
Posted 5 Oct 2023
The staff are really kind and helpful. The location is pretty convenient.
Comment from Hotel Management
5 Oct 2023 by El Greco Resort & Spa Team, Hotel Management
Dear Guest, Thank you for choosing El Greco Resort & Spa as your accommodation on the island! We’re glad to hear that you were satisfied with your overall experience from our resort and truly appreciate you sharing your positive feedback with us. We look forward to having you again with us in the near future. Best regards, El Greco Resort & Spa
by A verified traveler
Posted 4 Oct 2023
Overall our stay at El Greco was great. I think it would have been even better if the pools were heated. There was some discrepancies between staff but overall our stay was great.
Comment from Hotel Management
5 Oct 2023 by El Greco Resort & Spa Team, Hotel Management
Dear Guests, Thank you for sharing your feedback with us! It brings us immense joy to know that you've enjoyed your stay at El Greco! As for your kind remarks, please note that we appreciate them enormously and are committed to make improvements accordingly. We hope we will have you again with us in the near future! Best Regards, El Greco Resort & Spa Team
by A verified traveler
Posted 27 Sep 2023
Good property & location. Found staff not as welcoming (compared to other places we stayed at during the visit to Greece. Note - they don’t provide tissue box.
Comment from Hotel Management
27 Sep 2023 by El Greco Resort & Spa Team, Hotel Management
Dear Guests,Thank you for sharing your feedback with us! We were more than pleased to hear that you've appreciated our location and made the utmost of our facilities! Please know that all of our staff members work hard and always strive to provide the finest experience to our guests something proven by the numerous glowing reviews we have received in the past for our customer service. We are unsure what your remark is all about and we invite you to reach out to us directly via an email if you wish to elaborate.Kind regards,El Greco Resort & Spa
by A verified traveler
Posted 23 Sep 2023
Very positive first stay. We were fortunate to get a 300 level room which afforded views of the water in front and back. Staff was helpful. Food was good, not great. Pools were very cold (not heated) but refreshing in the heat of day. Location was convenient to Fira with shopping and plenty of food choices. Our room was in need of some paint.
Odd things: bathroom door opens up and hits toilet. Only one switch for all the lights so you had all or nothing. No good cooking utensils for the kitchen or a frying pan. No paper products like towels or Kleenex.
Great things: the views! Choice of pools and two restaurants on property. Easy walk into town. WIFI connection worked well. Employees were all very helpful.
We would stay again here but spend meals more off property.
Comment from Hotel Management
24 Sep 2023 by El Greco Resort & Spa Team, Hotel Management
Dear Guests, Thank you for sharing your experience following your recent stay with us! We were sorry to hear that there were aspects where your expectations were not met however you will be pleased to know that we always use our guests' remarks as a positive feedback in order to improve our services so we are committed to do better in the future! From all of us here at El Greco, we invite you to include in your future plans should you visit Santorini again. Best regards, El Greco Resort & Spa Team
by A verified traveler
Posted 23 Sep 2023 on Orbitz
The shower head was rusted n disgusting , not unacceptable for an htl , rm 600b
Comment from Hotel Management
24 Sep 2023 by El Greco Resort & Spa Team, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us! Being committed to always refine our services, your comments are invaluable to us. You will be pleased to know that we have already taken action to resolve this and make sure it doesn't happen again! Thank you for bringing it to our attention. We hope we will have the pleasure of accommodating you again with us in the near future! Best Regards, El Greco Resort & Spa Team
