Ratings based on 1,022 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Jeff, Hotel Management
Thank you Daniel for taking the time to review the hotel, your feedback is appreciated.Please let us know what we could have done better to make your stay more enjoyable.SincerelyJeff DemarckeGeneral manager
by A verified traveler
Posted 10 Jun 2024
All the added amenities
Comment from Hotel Management
10 Jun 2024 by Georgia Perrott-Hunt, Hotel Management
Thank you for your feedback, Tara. We look forward to seeing you again soon!
by A verified traveler
Posted 10 Jun 2024
We were disappointed with the cleanliness and the staff.
Comment from Hotel Management
10 Jun 2024 by Georgia Perrott-Hunt, Hotel Management
Thank you for your feedback, Hayley. We apologize for the inconvenience you experienced during your stay. These are not the standards we set, and I have made sure to address your concerns with the appropriate department managers so that these issues may be resolved immediately.
by A verified traveler
Posted 9 Jun 2024
Enjoyed our stay. Water park was good,room was clean.
Comment from Hotel Management
9 Jun 2024 by Jeff, Hotel Management
Thank you Robert for taking the time to share your experience with us, we appreciate the feedback.We are pleased you enjoyed your stay and we look forward to hosting you again in the future.SincerelyJeff DemarckeGeneral Manager
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Jeff, Hotel Management
Thank you Tristen for taking the time to review the hotel, your feedback is appreciated.We hope you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Jeff, Hotel Management
Thank you for taking the time to review the hotel, we appreciate your feedback.We are pleased you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral manager
by A verified traveler
Posted 2 Jun 2024
Spent the weekend there. Some renos happening at the moment, but room was clean & area was safe. Kids had fun at the water park.
Comment from Hotel Management
3 Jun 2024 by Jeff, Hotel Management
Thank you Robert for taking the time to share your experience, we appreciate your feedback.We are pleased you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager
by A verified traveler
Posted 29 May 2024
Nice and clean! Evening girl at desk on the 27th was excellent!
Comment from Hotel Management
29 May 2024 by Jeff, Hotel Management
Thank you Francisca for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral Manager
by A verified traveler
Posted 27 May 2024
Very enjoyable
Comment from Hotel Management
27 May 2024 by Jeff, Hotel Management
Thank you Mike for taking the time to review the hotel, your feedback is appreciated.We are pleased you enjoyed your stay and we look forward to seeing you again.SincerelyJeff DemarckeGeneral manager
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
13 Jun 2024 by Jeff, Hotel Management
Thank you Marcie for taking the time to review the hotel, we appreciate your feedback.We hope you enjoyed your stay and we look forward to seeing you again in the future.SincerelyJeff DemarckeGeneral Manager
