Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
The property is continently located in the Grand Canyon village. However these is no dedicated parking, even though parking is close it fills up quickly. This is a shame as they could easily make of dedicated as there is plenty of parking for other visitors who don’t have luggage.
The room was great and very comfortable
The staff could have been more helpful and available. Upon arrival a man at the desk asked if they could help and we said we’d like to check in but he then said he couldn’t help as was doing something time sensitive. When checking out there was no one at reception and no clear instructions as to whether to wait or leave our key cards on the counter
by A verified traveler
Posted 12 May 2024
Spectacular view of Grand Canyon on the rim in the park. Historic hotel.
Comment from Hotel Management
13 May 2024 by Danielle, Hotel Management
We're so glad you enjoyed the view! If you have a moment, please let us know what we can do to make your visit better next time. Thank you and we hope to see you again!
by A verified traveler
Posted 10 May 2024
Best place to stay for a Grand Canyon trip. No need to drive in and wait in line. You just wake up and walk outside. Also fun to go look at the stars over the canyon at night.
Comment from Hotel Management
10 May 2024 by Gabe, Hotel Management
Thanks for your feedback! Looking forward to having you again in the future.
by A verified traveler
Posted 9 May 2024
Perfect location for hiking and exploring the canyon. Great to come back and enjoy the restaurant and comfortable lodge. Highly recommend staying here. Lots of history.
Comment from Hotel Management
9 May 2024 by Gabe, Hotel Management
Thanks for your feedback.. looking forward to having you again in the future!
by A verified traveler
Posted 30 Apr 2024
Directly on the gran canyon
El Tovar restaurant diner was very delicious
No private parking for hotel guests
Expensive rates
Comment from Hotel Management
30 Apr 2024 by Gabe, Hotel Management
Thanks for your feedback! We look forward to seeing you again in the future.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Gabe, Hotel Management
Thanks for your feedback! We look forward to seeing you again in the future.
by A verified traveler
Posted 27 Apr 2024
Great location
Comment from Hotel Management
27 Apr 2024 by Danielle, Hotel Management
Thank you so much for taking the time to leave a review. We're so glad you enjoyed your visit! Please come see us again!
by A verified traveler
Posted 18 Apr 2024
We couldn't get a parking spot after we checked in. For the amout the tiny room cost id expect parking near by.
Comment from Hotel Management
25 Apr 2024 by Gabe, Hotel Management
Thanks for the feedback. I would really like to hear more about your experience please contact me directly at your earliest convenience.
by A verified traveler
Posted 7 Apr 2024
History
Comment from Hotel Management
9 Apr 2024 by Gabe, Hotel Management
Thanks for your feedback! Glad you enjoyed your stay.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Gabe, Hotel Management
Thanks for your feedback. Please contact us about your experience.
