Ratings based on 584 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Overall we had a great stay at The Wave Resort.
We were in a 3 bedroom apartment with two young children under 4 years old. Was super spacious inside, massive balcony area including two seating areas for meals and three lounge chairs, well equipped kitchen, one ensuite and another bathroom with shower and bath tub and some nice beach views.
Things to note:
Construction happening next door which you are advised at booking. Not too bad of noise if on higher floors but does limit your usage of the balcony unless your happy to have a view with a noise. They start working from 6am.
Both pool areas need some upgrading and maintenance. Pools are nice however there are loose or missing tiles that need some maintenance.
Asked for a late check out of an additional hour was told only 30 mins could be given which we were greatful however this wasnt communciated to the cleaners who were knocking at our door not long after 10am.
Some of the furniture inside the apartment is ageing and could do with an upgrade.
You can hear noise from outside at night e.g. people, music and cars however this didnt bither any of us as we were able to sleep through it.
by A verified traveler from Lara
Posted 3 Jun 2024
An absolutely wonderful place to stay. Highly recommend and will definitely stay again. 😊
Comment from Hotel Management
4 Jun 2024 by The Wave Resort, Hotel Management
Hi Angela, Thankyou for your 5/5 star rating and recommendation, we are delighted that you enjoyed your time with us! We hope to welcome you again soon
by A verified traveler
Posted 14 May 2024
It’s a lovely property, staff are really nice, and the room was very clean. There are lots of restaurants nearby and supermarket is across the mall. We have stayed here a number of times now as it is just wonderful. If you have a room with water views, the sun will wake you up early as it is bright, fine if you have kids but maybe annoying if you don’t. There is some construction going on next door, wasn’t too bad on the level we were on. Would probably be annoying on lower levels.
Comment from Hotel Management
14 May 2024 by The Wave Resort, Hotel Management
Hi Matthew,Thank you for sharing this great review from your visit. It is great to hear from one of our return guests and that you had another enjoyable stay at The Wave Resort. We hope to welcome you again soon!
by A verified traveler
Posted 28 Apr 2024
Excellent location in Broadbeach, central to shops and dining. Lovely apartment and it was very comfortable. Would recommend The Wave Resort.
Comment from Hotel Management
29 Apr 2024 by The Wave Resort, Hotel Management
Hi Sharon, Thankyou for your review on your stay with us, we are glad that you enjoyed our location, and the apartment. We hope to see you again
by A verified traveler
Posted 17 Apr 2024
Great stay at the Wave again this year. Highly recommend this property.
Comment from Hotel Management
17 Apr 2024 by The Wave Resort, Hotel Management
Hi Victoria, Thankyou for your feedback on your recent stay, we are glad that you had an enjoyable experience. We hope to see you again
by A verified traveler
Posted 17 Mar 2024
Large apartment in the party district, ideal for buck's parties or group benders.
However, an unpleasant stay for my family and I due to the apartment being located above the nightclub area of Broadbeach and lack of unit soundproofing.
Unfortunate and unprofessional response from reception when this issue was raised the next morning.
Comment from Hotel Management
17 Mar 2024 by The Wave Resort, Hotel Management
Hi Michael,Thankyou for your feedback on your recent stay. We are disappointed to read that your stay did not meet expectations, and our location was not suitable for your family. If you would like to discuss further, please feel free to contact us directly. Kind regards, The Wave
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
18 Mar 2024 by The Wave Resort, Hotel Management
Hi Santina,Thankyou for your review on your recent stay with us, we are glad that you had an enjoyable experience. We hope to welcome you again, The Wave Resort
by A verified traveler
Posted 17 Feb 2024
We loved everything
Comment from Hotel Management
21 Feb 2024 by The Wave Resort, Hotel Management
Hi Vicki,Thank you for your review.We do hope to welcome you again soon.Kind regards,The Wave Resort
by A verified traveler
Posted 5 Feb 2024
We stayed at the same place in 2017, convenient location, got public transportation close to all the places. Got WWS next door and chemist warehouse nearby. Lots of food options.
Comment from Hotel Management
21 Feb 2024 by The Wave Resort, Hotel Management
Hi Mckey,Thank you for your review.We do hope to welcome you again soon.Kind regards,The Wave Resort
by A verified traveler
Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by The Wave Resort, Hotel Management
Hi Brodie,Thank you for your review.We do hope to welcome you again soon.Kind regards,The Wave Resort
