Ratings based on 100 Verified Reviews

4.2 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 29 Jan 2024 on Wotif
The view is amazing. The apartment is awesome.
5 out of 5
by A verified traveler

Posted 30 Oct 2023
Closed to shops and the beach
5 out of 5
by A verified traveler from Gisborne

Posted 24 Oct 2023
Very nice place to stay
5 out of 5
by A verified traveler

Posted 8 Oct 2023 on Wotif
Everything was excellent. There are a few very minor issues I have not tabled. I did not appreciate the cleaning staff turning up before 10am and hovering outside our room.
5 out of 5
by A verified traveler

Posted 2 Jul 2023 on Hotels
Amazing place to stay. Had a fantastic family holiday.
Comment from Hotel Management
3 Jul 2023 by GCLR, Hotel Management
Hi Emma,Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is providing a great guest experience and we are so happy we achieved this with you. We look forward to assisting you when you're ready to book your next Gold Coast holiday.Kind regardsGold Coast Luxury Resorts
5 out of 5
by A verified traveler

Posted 27 Jun 2023
Great property and really clean room. The only downside was as it is privately managed we couldn’t go to reception staff at the hotel for help with things - also was not enough toilet paper in the room for our stay so we had to go and buy more.
Comment from Hotel Management
27 Jun 2023 by GCLR, Hotel Management
Hi Taylah,Thanks for the 5/5 on your recent stay with us, and thank you for taking the time to share your feedback with us. We assure you that your feedback is very valuable to us and will be used towards bettering our performance in future.Kind regardsCatherineGCLR
5 out of 5
by A verified traveler

Posted 11 Mar 2023 on Hotels
Comment from Hotel Management
28 Mar 2023 by GCLR, Hotel Management
Hello Chris, Thank you so much for rating your stay with a 10/10!! We are thrilled to hear about your recent experience with us and we're so pleased that your stay was an enjoyable one. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!Kind regardsGold Coast Luxury Resorts
5 out of 5
by A verified traveler

Posted 21 Feb 2023
Great stay! Beautiful location. Highly recommend.
Comment from Hotel Management
23 Feb 2023 by GCLR, Hotel Management
Hi Barry,Thank you for taking the time to leave such an awesome review of your stay with us at Soul!We are so pleased to see that you've enjoyed your time, and we hope we get the chance to welcome you back again in future.Kind regards,Gold Coast Luxury Resorts
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2022 on Wotif