Ratings based on 449 Verified Reviews

3.7 out of 5
76% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
Overall, our stay at The Palm Beach Hotel was delightful, primarily due to the excellent accommodations. I would highly recommend it for anyone looking for a comfortable and charming place to stay in the town.
Comment from Hotel Management
29 May 2024 by Hotel Management, Hotel Management
Thank you Angela, we are pleased you enjoyed your stay and we look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
24 May 2024 by Hotel Management, Hotel Management
Thank you for taking the time to review your stay Karma.We appreciate your time.
5 out of 5
by A verified traveler

Posted 5 May 2024
Budget effective, area that's comfortable & takes care of everything you'd want including dining options/close to public transport/airport.
Comment from Hotel Management
8 May 2024 by Hotel Management, Hotel Management
We appreciate you review Karma and hope you are enjoying your stay.Thank youManagement
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Located centrally, close to the beach, bus services and an amazing staff. Generally, very good value and I would recommend the hotel
Comment from Hotel Management
22 Apr 2024 by Tamara, Hotel Management
We are so glad you enjoyed your stay and we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Liked. Friendly staff, very helpful, room was nice. Didn't like. Availability of showers and toilets.
Comment from Hotel Management
26 Apr 2024 by Hotel Management, Hotel Management
Good afternoon Warren,Thank you for the your 5 out of 5 rating.We aim to please.
2 out of 5
by A verified traveler

Posted 29 Mar 2024
There is no lift & it was up steep stairs. There was no mention of accessibility issues. Would not accept a debit card, had to be a credit card.
5 out of 5
by A verified traveler

Posted 20 Mar 2024
The room was surprisingly big, it was clean and the shared bathrooms were also very clean. The bed was super comfy and my room had AC! Very happy with my stay here. Side note: the bagel place (UE Bagels) downstairs had the best bagel and coffee I’ve ever had in GC. So good!
4 out of 5
by A verified traveler from Ipswich

Posted 12 Mar 2024
Staff were lovely & the dinning options were very good, either in-house or close by. Parking was right at the hotel too! The room was clean & the bed & pillows were comfy too! As we are in our 70’s,..what was not so good was the stairs to go up to the room carrying bags etc & the ‘shared bathrooms’. But the bathrooms were clean & had all you would need to shower. Overall a good low cost option & much less busy the further down the coast!
5 out of 5
by A verified traveler

Nice area & nice hotel

Posted 1 Mar 2024 on Hotels
Best price ever, including the best quality you'd expect from a hotel with more stars too!! Good for an overnight stay or longer depending what your travel requirements are.
4 out of 5
by A verified traveler

Posted 21 Feb 2024 on Wotif
There was a number on office window for assistance a young lady had locked herself out i had called seven times no answer needs attention in this area disappointing but otherwise good experience