Ratings based on 1,125 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Despite a total lack of booking for our stay as Expedia failed to deliver, the hotel reception tried to sort out the mess with Expedia for about an hour before they finally had to admit defeat. A room was made available to us at this late hour so we are least had some where to sleep. The hotel staff where excellent, Expedia help desk was a waste of time.
by A verified traveler
Posted 13 May 2024
The room was small and dark. Poor lighting. The room was very warm and the ac did not work. Very uncomfortable night.
by A verified traveler
Posted 8 May 2024
Best sleep ever. Very convenient for early morning flights.
Comment from Hotel Management
15 May 2024 by Allie, Guest Services Supervisor , Hotel Management
Hi Carla,Thank you for your feedback. Convenience while travelling is a must, So I'm glad you felt that our location was able to make your travel experince as seemless as possible. We look forwar to seeing you again soon.Best,
by A verified traveler
Posted 6 May 2024
Staff very helpful ( I am 89 years old , and was very tired )
Comment from Hotel Management
15 May 2024 by Allie, Guest Services Supervisor , Hotel Management
Hi Elisabeth,Thank you for your feedback. We are so happy to hear you enjoyed your stay. Never hesiate to reach out to our ALT Team for anything you may need. It's what we are here for :) We hope to see you again soon.Best,
by A verified traveler
Posted 4 May 2024
The property is clearly dating. It could use some freshening up. New paint etc.
Comment from Hotel Management
6 May 2024 by Rhonda, Hotel Management
Thank you for your feedback. We are currently working on the painting and some finished in the room. Hopefully you'll see the improvements on your next stay with us.
by A verified traveler
Posted 1 May 2024
The rooms are very modern - I felt like I was in a space pod! Nice big windows, however there were men on the roof top doing repairs, which was my view and they could see inside my room with the blinds up. The restaurant/bar closes early and we had a late flight so we were a bit rushed by the staff.
by A verified traveler
Posted 1 May 2024
left phonr charger and watch charger in room, call 3 hours later was told that it was not their
Comment from Hotel Management
6 May 2024 by Rhonda, Hotel Management
Leslie i am sorry to hear this. Please reach out to the hotel so I can get more details on this. Ask for Rhonda please.
by A verified traveler from New Paris
Posted 29 Apr 2024
Super convenient to the airport.
Comment from Hotel Management
1 May 2024 by Allie, Guest Services Supervisor , Hotel Management
Hi PatrickThank you for your feedback.We look forward to your next stay.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
1 May 2024 by Allie, Guest Services Supervisor , Hotel Management
Hi Bobbie,Thank you for your feedback.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
1 May 2024 by Allie, Guest Services Supervisor , Hotel Management
Hi Dino,Thank you for your feedback.
