Ratings based on 16 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Mar 2024 on Wotif
It’s a beautiful location, loved water skiing and swimming in the lake. Cabins are very old and run down. They have everything you need and beds are comfortable but they are not well maintained and a little dirty. Views are beautiful from cabins & they are quite spacious but things like doors & blinds need repair, cobwebs in ceiling, windows inside and out filthy glass and dead bugs
Comment from Hotel Management
13 Mar 2024 by Reflections Holiday Parks, Hotel Management
Hi Kylie! Thank you for your kind words on the great location and I am glad you enjoyed it. I was disappointed to read of some of your comments and to hear that our standards did not meet your expectations. Please be assured that we appreciate all guest feedback and we do review all feedback. We are passionate about introducing change wherever possible in an effort to continue meeting and exceeding our guests expectations. Again, thank you for your feedback and I hope we can welcome you back again soon.
by A verified traveler
Posted 6 Mar 2024 on Wotif
The cabin #6 i was given was NOTHING like the photos on their web site. The floor had not been cleaned and there was stale bread in front and under the couches. Toys and other dirt was behind as well. The cutlery was not clean from previous occupants. Holes were repaired and not painted. Rotten timber at base of shower cubical which is a fibreglass drop in unit. Verticle blinds on main window broken and missing pieces as well as no draw cord. Outer screen door almost doesn't slide.
This would have to be the worst cabin i have stayed in ove the past 15 years of travel for work.
Comment from Hotel Management
6 Mar 2024 by Reflections Holiday Parks, Hotel Management
Hi John; Thank you for your candid feedback, I am very sorry to hear that your stay at the park was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.
by A verified traveler
Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
8 Oct 2023 by Reflections Holiday Parks, Hotel Management
Hi Brett - We see you gave Lake Glenbawn a 6 out of 10 rating. We are always striving to improve and would love to hear back on how we could have made your stay better!
by A verified traveler
Posted 10 Oct 2022 on Wotif
Unfortunately, our staff had to leave and book alternative accomodation due to the distance from Muswellbrook. Although the Wotif site stated it was 21km, it was a 40 minute drive from Muswellbrook including dirt roads not mentioned on Wotif. Amenities themselves were fine and staff were very helpful
by A verified traveler
Posted 19 Mar 2022 on Wotif
A very beautiful and peaceful place to relax. Abundant wildlife at your door. Everything you need is provided. Just bring your food and drinks.
by A verified traveler
Posted 22 May 2021 on Wotif
Beautiful views, clean well equipped cabin. Fantastic stay.
by A verified traveler
Posted 18 May 2021 on Wotif
Great view across the lake, quiet & Friendly.
by A verified traveler
Posted 13 Apr 2021 on Hotels
by A verified traveler
Posted 2 Apr 2021 on Wotif
The property was clean, quiet and had the most amazing views. While basic, it had everything we wanted or needed. I’d highly recommend and will stay there again....soon.
by A verified traveler
Posted 29 Mar 2021 on Hotels
It was really good, quiet and peaceful
