Ratings based on 596 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Friendly staff
by A verified traveler
Posted 5 May 2024
Don’t waste your money! Gross place to stay, the pool not usable, no restaurant, dusty surfaces and stained carpets, no light bulbs in bedside lights, leaking showers, unprofessional management. Website photos are not correct at all.
by A verified traveler
Posted 5 May 2024
Friendly staff, nice clean relaxing environment will definitely be booking a room again
by A verified traveler
Posted 3 May 2024
Spacious room, was a bit of a maze findig the room but won’t stop me staying g again.
by A verified traveler
Posted 25 Apr 2024
Did everything a good hotel should do (except feed which was notified before stay) so all good.
by A verified traveler
Posted 23 Apr 2024
Very pleasant and helpful receptionist.
Very quiet and comfortable room.
by A verified traveler
Posted 20 Apr 2024
.
by A verified traveler
Posted 18 Apr 2024
Muck around no car park space for customer, werent fully informed from reception i wont be recommending this hotel to family or friends.
Absolutely appallingly.
Never again will my family be going to stay at the Emerald hotel ever.
by A verified traveler
Posted 14 Apr 2024
I think a very nice property, but it’s not in the condition it was last time I stayed. General maintenance is not great and the central courtyard/pool could do with some attention. As could paint etc in the rooms, but very spacious rooms with lovely big balconies in an excellent location means we will be back. Also found Elaine at reception very friendly
by A verified traveler
Posted 14 Apr 2024
