Ratings based on 5 Verified Reviews
5.0 Room cleanliness
4.5 Service & staff
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
18 Apr 2024 by Jambuluwuk Oceano Gili Trawangan, Hotel Management
Dear Mr/ s. Dalmia,Thank you for sharing your experience with us. We appreciate your feedback as it is crucial for us to understand where we stand. If there are specific areas you feel we could improve, please do not hesitate to let us know. We are committed to ensuring our guests have a satisfactory stay and would welcome any suggestions you might have.We hope to have the opportunity to host you again and offer a more positive experience.Best regards,General ManagerJambuluwuk Oceano Gili Trawangan
by A verified traveler
Posted 20 Feb 2024 on Wotif
The staff here are absolutely amazing, the nicest people that will help with anything and the location of this resort is perfect. Our room was beautiful and so clean. We would definitely stay here again. We had the most amazing trip.
Comment from Hotel Management
26 Feb 2024 by Jambuluwuk Oceano Resort Gili Traawangan, Hotel Management
Dear Mr/ s. Trudie,Thank you so much for your kind words! We're thrilled to hear that you had an amazing trip and that our staff made a positive impact on your stay. It's wonderful to know that you found our location perfect and enjoyed your beautiful and clean room. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future!Best regards,General ManagerJambuluwuk Oceano Resort Gili Trawangan
by A verified traveler
Posted 11 Aug 2023
by A verified traveler
Posted 28 May 2024
1. 수영장 바닥 타일이 손상된 부분이 있어 발바닥 조심해야함.
2. 호텔에서 자전거 대여 불가하여 옆 리조트가서 빌림.
3. 객실 및 화장실 청결함
4. 방에 작은 도마뱀 한마리가 상주했으며, 귀여워서 같이 잠
Comment from Hotel Management
28 May 2024 by Jambuluwuk Oceano Gili Trawangan, Hotel Management
Dear Mr. Song,Thank you for your review and for sharing your experiences with us. We appreciate your feedback on the pool floor tiles and the availability of bicycles, and we apologize for any inconvenience caused. We are addressing these issues to improve our services.We’re pleased to hear that you found the room and bathroom cleanliness to your satisfaction. It's also delightful to know that you enjoyed the presence of a small lizard during your stay.Your comments help us enhance the guest experience, and we hope to welcome you back soon.Best regards,General ManagerJambuluwuk Oceano Gili Trawangan
