Ratings based on 994 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Nice, clean and quiet
Comment from Hotel Management
29 Apr 2024 by Jelo, Hotel Management
Thank you for your feedback! We're delighted to hear that you found your experience with us to be nice, clean, and quiet. Providing a comfortable and serene environment for our guests is always our priority. We look forward to welcoming you back soon for another enjoyable stay.
by A verified traveler
Posted 20 Apr 2024
I like the room a lot. The lady at the front desk was nice. The area does not make me feel safe, and the room keys do not work on the outside doors. If you are out late, you have to go through the front door, and the keys will not unlock any other outside doors.
Comment from Hotel Management
21 Apr 2024 by Jelo, Hotel Management
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your room and found our front desk staff to be accommodating. We appreciate your concerns regarding safety and the functionality of the room keys on outside doors. Rest assured, we'll address these issues promptly to enhance your future stays with us.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Jelo, Hotel Management
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!
by A verified traveler
Posted 1 Apr 2024
Always friendly people working. Also they are very pet friendly.
Comment from Hotel Management
3 Apr 2024 by Jelo, Hotel Management
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!
by A verified traveler
Posted 25 Mar 2024
The LED light above the bed is to bright. They should spread guess out, could hear next door all night.
Comment from Hotel Management
26 Mar 2024 by Jelo, Hotel Management
Thank you for your feedback! We apologize for any inconvenience caused by the bright LED light above the bed. We appreciate your suggestion to spread out the guests to minimize noise from neighboring rooms. Rest assured, we take guest comfort seriously, and we will take your comments into consideration for future improvements. If you have any further concerns, please feel free to reach out to our front desk. We hope to welcome you back soon!
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
17 Mar 2024 by Jelo, Hotel Management
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.
by A verified traveler
Posted 14 Mar 2024
I always enjoy my stay
Comment from Hotel Management
16 Mar 2024 by Asha, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 13 Mar 2024
Nice room, friendly staff. Breakfast was not great, very limited choices for their continental breakfast.
Comment from Hotel Management
16 Mar 2024 by Asha, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 12 Mar 2024
Bring your own streaming stick like a Roku if you want to watch any sports or local news. No meats on the breakfast but made do with eggs and French toast. Nice room set up. Clean and comfortable as well. Will stay there again
Comment from Hotel Management
12 Mar 2024 by Jelo, Hotel Management
Thank you for your feedback! We're delighted to hear that you found our rooms clean, comfortable, and well-set-up. We appreciate your understanding regarding the breakfast options and are glad you were able to enjoy eggs and French toast. We understand the importance of staying connected to your favorite sports and local news, and we'll certainly take your suggestion into consideration for future improvements. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 Mar 2024
beautiful rooms,
Comment from Hotel Management
7 Mar 2024 by Jelo, Hotel Management
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!
