Ratings based on 339 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Concierge service was good, very friendly and helpful. Suite was big and nice to stay in. Would be better if rooms were more soundproof as it can be pretty noisy from cars and even neighbours.
Gym was pretty disappointing so don’t expect to use the gym. Other than that, was okay~
Comment from Hotel Management
23 May 2024 by Mona, Hotel Management
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We have highlighted to the respective departments regarding your concerns. We hope to serve you again in the near future with better service.
by A verified traveler
Posted 5 Jan 2024
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
31 Dec 2023 by Mona, Hotel Management
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We hope to serve you again in the near future with better service.
by A verified traveler
Posted 22 Nov 2023 on Hotels
Comment from Hotel Management
31 Dec 2023 by Mona, Hotel Management
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We hope to serve you again in the near future with better service.
by A verified traveler
Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Mona, Hotel Management
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.
by A verified traveler
Posted 13 Sep 2023
Nice place to stay in
Location very near to gurney plaza
Comment from Hotel Management
17 Sep 2023 by Mona, Hotel Management
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.
by A verified traveler
Posted 4 Jun 2023 on Hotels
Comment from Hotel Management
8 Jun 2023 by Mona, Hotel Management
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.
by A verified traveler
Posted 19 May 2023 on Hotels
Comment from Hotel Management
21 May 2023 by Mona, Hotel Management
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.
by A verified traveler
Posted 8 May 2023
Convenience and good location. Facing roadside and kind of noisy at night.
Comment from Hotel Management
18 May 2023 by Mona, Hotel Management
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We hope to serve you again in the near future with better service.
by A verified traveler
Posted 29 Apr 2023
Cleanliness can be improved. The walls are mouldy and dirty. There are also ants in the room.
Comment from Hotel Management
29 Apr 2023 by Mona, Hotel Management
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We have highlighted to the respective departments regarding your concerns and shall take immediate action to rectify the issues. We hope to serve you again in the near future with better service.
