Ratings based on 254 Verified Reviews

4.5 out of 5
81% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 May 2024
This a hotel is a hidden gem! Beautiful boutique hotel.
Comment from Hotel Management
25 May 2024 by East Indies Mansion Management, Hotel Management
Dear Nancy, Thank you for taking the time to review your stay at East Indies Mansion. We look forward to welcoming you back soon! Warm regards, East Indies Mansion Team
5 out of 5
by A verified traveler

Posted 10 Mar 2024
The building of the hotel has 200 years of the history. It's amazing that we can actually stay such a historical building. In addition, the interior are well maintained and it matches with the historical building.
Comment from Hotel Management
10 Mar 2024 by East Indies Mansion Management, Hotel Management
Dear Katsuki, Thank you for taking the time to review your stay at East Indies Mansion. We look forward to welcoming you back soon! Warm regards, East Indies Mansion
5 out of 5
by A verified traveler

Wonderful

Posted 15 Nov 2023 on Hotels
Good location, clean, beautiful hotel, large room, quiet except for the fireworks during Deepavali..
Comment from Hotel Management
21 Nov 2023 by East Indies Mansion , Hotel Management
Dear guest, Thank you for taking the time to review your stay at East Indies Mansion. We look forward to welcoming you back in near future. Regards, East Indies Mansion Team
5 out of 5
by A verified traveler

Posted 10 Feb 2023 on Hotels
Comment from Hotel Management
28 Feb 2023 by East Indies Mansion, Hotel Management
Hi James,Thank you again for choosing to stay with us and we are glad to hear that your stay with us was a memorable one. We look forward to welcoming you back to the mansion in the near future.Warm Regards,East Indies Team
5 out of 5
by A verified traveler

Posted 17 Jun 2022 on Hotels
Amazing experience- the hotel itself and the service!! We really enjoyed ourselves.
Comment from Hotel Management
18 Jun 2022 by East Indies Mansion, Hotel Management
Hi Brian, Thanks for the review. It is our pleasure to have you, Unda & Lily staying with us. We look forward to welcoming you back for your next visit in Penang. Warm regards, East Indies Mansion
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2022
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2022 on Hotels
5 out of 5
by A verified traveler

Home feel hotel

Posted 13 Mar 2020 on Hotels
The hotel has a home feel . Very friendly staff . Great location for street walking .
Comment from Hotel Management
20 Apr 2020 by EIM Team, Hotel Management
Dear Daniel, Thank you very much of spending your precious time to write a review during your experience stay at East Indies Mansion! We are delighted that you enjoy your wonderful stay in the mansion. Our team always work hard to ensure that the best quality of service is given it to all our beloved guest. The mansion is located at the hub of Georgetown and specifically at The Little India area making it to explore more wanted places to visit in Penang. We thank you once again and looking forward to having you with us in the near future! Best Wishes,EIM Team
5 out of 5
by A verified traveler

Posted 28 Feb 2020
Beautiful heritage mansion in the heart of Georgetown, location was great with easy access to tourist sites and quay buses to the airport, Penang Hill and beaches at the national park. Breakfast choices from traditional Penang to western fare + fresh fruit.
Comment from Hotel Management
7 Mar 2020 by EIM Team, Hotel Management
Dear Anonymous, Thank you very much of spending your precious time to write a review during your experience stay at East Indies Mansion! We are delighted that you enjoy your wonderful stay in the mansion. The mansion is almost two hundred years old and we work hard to maintain the architectural and the decorations in the mansion reflects stories from many years ago.Thank you for outlining our mansion that is located at the hub of Georgetown and specifically at The Little India area making it to explore more wanted places to visit in Penang. Thank you for sharing of our delightful breakfast. We thank you once again and looking forward to having you with us in the near future! Best Wishes,EIM Team
5 out of 5
by A verified traveler

Highly recommended

Posted 2 Feb 2020 on Hotels
We stayed here at the start of a family holiday and were impressed with everything! The beautiful historic building, our super comfortable suite and the delicious food. We would like to mention Sandra in particular, who was so welcoming and made our too short stay so memorable. 10 out of 10!
Comment from Hotel Management
7 Mar 2020 by EIM Team, Hotel Management
Dear Paul, Thank you very much of spending your precious time to write a review during your experience stay at East Indies Mansion! We are delighted that you enjoy your wonderful stay in the mansion. The mansion is almost two hundred years old and we work hard to maintain the architectural and the decorations in the mansion reflects stories from many years ago and the mansion itself is listed under the UNESCO heritage site. Our team always work hard to ensure that the best quality of service is given it to all our beloved guest. We thank you once again and looking forward to having you with us in the near future! Best Wishes,EIM Team