Ratings based on 192 Verified Reviews

4.6 out of 5
85% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from san jose

Posted 26 Apr 2024
The boutique hotel was nice with great air conditioning in our room. The staff was very attentive and helpful, and a free breakfast was provided.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
A wonderful stay! A beautiful little hotel in the centre of town. Lovely staff, lovely room, lovely experience. Enjoyed the touch of afternoon tea :)
5 out of 5
by A verified traveler

Posted 20 Mar 2024
This small heritage hotel is a gem! It has great character, the rooms are lovely and the staff are all friendly, helpful and made us feel right at home. In addition the artwork and antiques in the main lobby and rooms are interesting and appealing. The hotel is on Love Lane which has a great mixture of restaurants and bars within a two minute walk- but the hotel itself is quiet. If you enjoy an experience instead of a typical standard hotel, you will love this place, we will definitely stay here again if we come back to Penang!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Loving 23 Love Lane

Posted 25 Dec 2023 on Hotels
We had a divine experience in this wonderful hotel in the heart of George Town. The owner is kind and wants the very best for your stay. The staff is attentive. The rooms are also massive and the garden is cozy and a great place to relax after exploring Penang.
5 out of 5
by A verified traveler

Posted 24 Oct 2023
Charming old building. Bathrooms need of a little update. But it’s overall was lovely and the staff were great.
5 out of 5
by A verified traveler

Posted 24 Sep 2023
Beautiful hotel, great stay. Travelled here as a solo traveller for a couple of days following a work trip. Super helpful and welcoming team at 23 Love Lane.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2023 on Hotels
5 out of 5
by A verified traveler from Rome

Posted 30 Mar 2023
Gorgeous little heritage boutique hotel, decorated with an eclectic mix of old and modern pieces of artwork. Bedroom and bathroom were huge and the breakfast, served in their restaurant, was excellent. Staff was wonderful and always very helpful! Location was perfect!
5 out of 5
by A verified traveler

Secret oasis

Posted 21 Feb 2023 on Hotels
The property is amazing- better than the picture and far better than we expected. The old house is full of character. The owner is so house proud and whole place is decked out with interesting antique furniture and ornaments. Really feel like we were back in time but with all the necessary mod con. The stuff we’re super friendly and helpful. They really look after the place, from inside to the garden to the amazing breakfast. The best Roti Canai ever. Thanks to Anna, Amajeet and Vikram for looking after us.
Comment from Hotel Management
22 Feb 2023 by Anna, Hotel Management
Dear NaxinThank you for your recent stay with us. We know that you have many options when choosing where to stay at Penang, The Fact that you choose 23 Love Lane is an honor to us. We sincerely hope you enjoyed your stay and will come back again!Regards
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