Ratings based on 982 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Everything was great and spotless. The door person very welcoming and professional!! Great job!
by A verified traveler
Posted 19 May 2024
Excellent. Easy check in, friendly staff. Nice room. Really close to centre of Geneva for restaurants and shops. And close to station (can see it from reception)
Comment from Hotel Management
20 May 2024 by warwick hotel, Hotel Management
Dear Tatiana, Thank you for your wonderful review! We're thrilled to hear that you had an excellent stay with us. It's great to know that our easy check-in process, friendly staff, and convenient location near the center of Geneva and the train station met your expectations. We're delighted you enjoyed your room and the proximity to local restaurants and shops. We look forward to welcoming you back on your next visit to Geneva!Kind regards,Julien OffreyGeneral Manager
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
15 May 2024 by warwick hotel, Hotel Management
Dear Jerry,Thank you so much for your fantastic review! We are thrilled to hear you had such a positive experience with us. Your kind words about our hotel and services mean a lot to us. We look forward to welcoming you back on your next visit!Warm regards,Julien OffreyGeneral Manager
by A verified traveler
Posted 3 May 2024
The room gave access to a patio and the bed very comfy
Comment from Hotel Management
7 May 2024 by Hotel Warwick Geneva, Hotel Management
Dear Mara,Thank you for sharing your delightful feedback! We're thrilled you enjoyed the patio access and found the bed to be exceptionally comfortable. We hope to welcome you back soon for another relaxing stay!Warm regards,Julien OffreyGeneral Manager
by A verified traveler
Posted 3 May 2024
Good location and greet staff
Comment from Hotel Management
7 May 2024 by Hotel Warwick Geneva, Hotel Management
Dear Yousuf,Thank you for your glowing review! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!Warm regards,Julien OffreyGeneral Manager
by A verified traveler
Posted 29 Apr 2024
The hotel is near train station and the room is very big and clean
Comment from Hotel Management
1 May 2024 by Hotel Warwick Geneva, Hotel Management
Dear Ching, Thanks for your great review! We're glad you enjoyed our spacious, clean rooms and our proximity to the train station. Looking forward to welcoming you back soon!Best,Julien OffreyGeneral Manager
by A verified traveler
Posted 16 Apr 2024
The kettle did not v work and we could not make tea.
Comment from Hotel Management
1 May 2024 by Hotel Warwick Geneva, Hotel Management
Dear Christopher, Thank you for your valuable feedback. We apologize for the inconvenience you experienced with the kettle. Please rest assured that we will address this issue promptly to ensure it does not happen again in the future.If there is anything else we can assist you with during your stay or in the future, please do not hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back soon for a more seamless experience.Best regards,Julien OffreyGeneral Manager
by A verified traveler
Posted 6 Apr 2024
Very convient location if arriving by train - a 2 minute walk.
Rooms were small but comfortable. Bed was excellent as were pillows.
Did charge us 30CHF for early arrival which we didn’t understand or need. After talking with staff they did reverse it. Although the person that did the refund acted like it was coming from his pocket - very short with us.
Breakfast is ok 29CHF. But food around is also very expensive.
Comment from Hotel Management
9 Apr 2024 by Julien Offrey - General Manager, Hotel Management
Dear Robert, We're delighted to hear that you found our hotel's location convenient for travelers arriving by train.We apologize for any confusion or inconvenience caused by the early arrival charge. We aim to be transparent about our policies, and we're glad that we were able to resolve the issue promptly upon speaking with our staff. Regarding breakfast, we appreciate your feedback and will take it into consideration as we continually strive to improve our offerings. We understand that dining options in the area can be pricey, and we will look into ways to provide better value for our guests.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,
by A verified traveler
Posted 1 Apr 2024
Stayed in penthouse on the corner. Was massive. Beautiful
Comment from Hotel Management
2 Apr 2024 by Hotel Warwick Geneva, Hotel Management
Dear Patrick, We're thrilled to hear that you enjoyed your stay in our penthouse corner suite! It's wonderful to know that you found it spacious and beautiful. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience in the future!Kind regards, Julien OffreyGeneral Manager
by A verified traveler from sunny isles beach
Posted 22 Mar 2024
Very small room, poor breakfast, old installation
Comment from Hotel Management
29 Mar 2024 by Hotel Warwick Geneva, Hotel Management
Dear Mauro, Thank you for your feedback. We apologize for any inconvenience during your stay. We will address the room size, breakfast options, and facility conditions to ensure a better experience in the future. We appreciate your input and hope to welcome you back for an improved stay.Best regards,Julien OffreyGeneral Manager
