Ratings based on 228 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Good location, clean, large bathroom
by A verified traveler
Posted 11 Apr 2024
Pleasant stay. Room is clean and newly renovated. Staff is friendly. Many personal thanks to Sonise, who resolved some issues with my check-in quickly and professionally. Please keep in mind, that afterhours nobody is on reception, and entrance door is locked, so please pay attention to access code, which they email you with booking confirmation.
by A verified traveler
Posted 23 Mar 2024
All good
by A verified traveler
Bad service
Posted 9 Feb 2024 on HotelsI arrived to the train station with my bags. I walked all the way to the hotel. Front door was locked. I called the mumber on the door to check in but no one answered. I walked all the way to the other location to check in and then walked back (again with bags). When I told the guy who checked me and I showed him the (many) emails I received from property with none mentioning about check in, he said: “we can’t control the website”. And they require you send your passport by email prior to arrival which is completely unsafe to do.
Comment from Hotel Management
9 Feb 2024 by Tam, Hotel Management
Dear Elie, Thank you for having taken the time to express your feelings following your recent stay at VISIONAPARTMENTS. I am very sorry to know you had an inconvenient experience with us and I would like to thank you for giving us the chance to make things right.My colleague was right to say that, because hotels.com is a partner with expedia, who is our direct partner. So in Hotels.com, we are not able to modify, adjust the information. But we will talk to them ASAP. We hope next time, we will be able to deliver you a better service. Best regards, Tam GeigerProperty Manager
by A verified traveler
Posted 18 Dec 2023 on Wotif
by A verified traveler
Posted 10 Dec 2023
Close to train station and bus station so it was easy to travel in and out of the city to explore different cities or countries
by A verified traveler
Posted 3 Dec 2023 on Hotels
by A verified traveler
Posted 17 Nov 2023
close to Geneva train station, however very unusual reception arrangements for luggage deposit. i had to provide a time for them to collect my luggage. doesn’t make alot of sense since the reception states it’s open between 9-6pm.
by A verified traveler
Posted 26 Oct 2023
Convenient location. Within 5 minutes of Genevé Train Station! Ideal for tourists planning to take day trips out of Geneva. Sufficiently equipped with facilities.
by A verified traveler
Posted 19 Oct 2023 on Hotels
