Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Convenient , well appointed room. The only drawback for me was the lack of a coffee maker in the room!
Comment from Hotel Management
4 Jun 2024 by Christian / Front Office Manager, Hotel Management
Dear Akbar, thank you for your positive review. We appreciate your feedback regarding the coffee maker in the room. We will consider your suggestion for future improvements. Looking forward to welcoming you back. Christian / Front Office Manager
by A verified traveler
Posted 27 May 2024
Nice and clean, good size room/bathroom.
Would be great if have a cabinet or shelves in the bathroom to keep the skin care/make-up stuff.
Comment from Hotel Management
4 Jun 2024 by Christian / Front Office Manager, Hotel Management
Dear Maria, thank you for your positive review! We appreciate your feedback regarding the bathroom amenities. We will consider your suggestion for future improvements. Looking forward to welcoming you back. Christian / Front Office Manager
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 3 May 2024
We stayed here on business for 2 nights and unfortunately wouldn’t return. There were only 3 sockets in the room (2 French and 1 Euro) and they were situated no where near the bed which made it difficult to charge anything without having to get up and down!
The breakfast (19 Swiss francs each) was awful, cold scrambled egg, not enough choice and coffee machine wasn’t working properly (left for the day hungry). Whilst it is a clean hotel and location is ok (still a fair walk to the centre) the beds and pillows were so uncomfortable I did not sleep well at all on either night. If we return to Geneva this wouldn’t be my first choice of hotel.
Comment from Hotel Management
22 May 2024 by Christian / Front Office Manager, Hotel Management
Dear Sarah, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit. Your comments about the limited number of sockets in the room, breakfast quality, and the comfort of the beds and pillows are duly noted. We regret that these aspects did not meet your expectations, and we will address these issues with our team to improve our services. Please know that guest satisfaction is our top priority, and we strive to make each stay exceptional. We appreciate your valuable comments and hope to have another opportunity to welcome you back for a much-improved experience. Warm regards, Christian / Front Office Manager
by A verified traveler
Posted 27 Apr 2024
Provide tea and water change dirty linen
Comment from Hotel Management
29 Apr 2024 by Christian / Front Office Manager, Hotel Management
Dear Sophia, thank you for your feedback. We will address the issues you raised promptly. Please note that we provide complimentary tea and water in the rooms. Additionally, dirty linen is changed daily as part of our housekeeping policy. We appreciate your comments. Christian / Front Office Manager
by A verified traveler
Posted 21 Apr 2024
There was little or no service offered. No offer of help. Staff was harried therefore rude in responses.
Comment from Hotel Management
25 Apr 2024 by Christian / Front Office Manager, Hotel Management
Dear Jean, we apologize for the lack of service during your stay. We aim to provide assistance promptly and with a friendly attitude. Your feedback will help us improve. Thank you for bringing this to our attention. Christian / Front Office Manager
by A verified traveler from McDonough
Posted 6 Apr 2024
Budget style and central to major attractions in Geneva. Highly recommended for solo travelers and couples
Comment from Hotel Management
29 Apr 2024 by Christian / Front Office Manager, Hotel Management
Dear Elias,Thank you for your pleasant review, we are happy to know that you had a good experience. We hope to see you again in our hotel.Sincerely,Christian / Front Office Manager
by A verified traveler from Glasgow
Posted 24 Mar 2024
Advertised that they provide a city travel pass but they do not. The room was outdated with no usb points, very noisy from neighbouring rooms and warm as it was 22 degrees as the air con did not work.
Comment from Hotel Management
26 Mar 2024 by Christian / Front Office Manager, Hotel Management
Dear Victoria, we apologize for the inconvenience you faced. Please note that our rooms do not have USB points, and the temperature is set centrally. We appreciate your feedback and will strive to improve. Kind regards, Christian / Front Office Manager
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Christian / Front Office Manager, Hotel Management
Dear Eric,Thank you for your nice review, we are glad to know that you had a good experience. We hope see you again in our hotel.Best regards,
by A verified traveler
2 days in Ibis Nation Geneva
Posted 25 Feb 2024 on HotelsConvenient enough, a short walk away from city centre. Nice lobby area with a bar and restaurant. Staff at reception was helpful.
Overall a good stay.
Comment from Hotel Management
26 Feb 2024 by Christian / Front Office Manager, Hotel Management
Dear Pascal,Thank you for taking the time to share your feedback about your recent stay at ibis Genève Centre Nations. We appreciate your kind words regarding our convenient location, nice lobby area, and helpful reception staff. It's great to know that you had a good overall experience with us. We hope to welcome you back in the future for another enjoyable stay.Best regards,
