Ratings based on 28 Verified Reviews

4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Pacific Grove

Posted 18 Feb 2023
Two bath towels for the 3 rooms I booked. It was raining hard on our last night. Ceiling was leaking where the lights are. There’s only fitted sheets on our bed. Restaurant is closed, water dispenser is outside the room. The only good part of the hotel are the Staffs, specially Michele.
3 out of 5
by A verified traveler

Location vs Connectivity

Posted 6 Dec 2021 on Hotels
Vivo's location is one of its advantages as it is right at the busy part of General Luna. It is clean, and their staff is responsive. Internet connection on the other hand is a point of improvement. Even in the rooms, you can't get decent mobile signal.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2021
5 out of 5
by A verified traveler

Posted 7 Jun 2020 on Hotels
I would give them the highest rating very clean nice accommodations
5 out of 5
by A verified traveler

Posted 26 Feb 2020
The staff were absolutely fantastic. Location is excellent. Room was basic and a little worn in places but spacious and everything worked properly. The bed was very comfortable. The pool was clean and warm. The water refill in the common area was a nice touch. Excellent value for money.
Comment from Hotel Management
26 Feb 2020 by Peach, Hotel Management
Thank you for choosing Vivo Inn Siargao and it was a pleasure to host your stay! We are appreciate your generous feedback greatly and we are looking into ways of improving our facilities and services even more. We look forward to having you again!
5 out of 5
by A verified traveler

Best value for money in Siargao

Posted 11 Feb 2020 on Hotels
Amazing Hotel in Siargao, i would belive this is one of the top 3 hotels in General Luna, Siargao. The Service is nr 1. The restaurant is nr 1. Their pool and pool area and cleaniess is nr 1. Their room are good, clean and made my stay really good. One of my best stays in all of Philippines. Thank you!
Comment from Hotel Management
21 Feb 2020 by Peach, Hotel Management
Thank you for choosing Vivo Inn Siargao and it was a pleasure to host your stay! We are appreciate such generous and positive feedback greatly and we look forward to having you again!
4 out of 5
by A verified traveler

Posted 7 Feb 2020
The staff is very nice and helpful. The restuarant was good. The location is good with lots of other shopping and food in the area. The wifi doesnt reach the rooms but the common area is very nice for wifi. The bed was comfotrable and aircon was great. The only issue was the hot shower. It never seemed to work. We asked the staff and they would adjust something that made it work temorarly. For a nice hotel they should have a shower with adjustable hot water. Overall the vivo inn was good and i would reccomend it. You wont be dissapointed.
Comment from Hotel Management
21 Feb 2020 by Peach, Hotel Management
Thank you for choosing Vivo Inn Siargao and it was a pleasure to host your stay! We are appreciate such generous and positive feedback greatly and we look forward to having you again!
5 out of 5
by A verified traveler

Posted 21 Oct 2019 on Hotels
Great location and pool. Good amenities and safe. I would highly recommend this place.
Comment from Hotel Management
30 Oct 2019 by Peach, Hotel Management
We are delighted with such positive feedback and truly wish you enjoyed your stay. Hope to see you again!
3 out of 5
by A verified traveler from London

Posted 30 Sep 2019
The room was basic and no TV but clean they upgraded us the last day to queen room because the room we paid for was below the standard. the pool was great. staff helpful.location next to restaurants and shops.
Comment from Hotel Management
30 Sep 2019 by Vivo Inn Team, Hotel Management
Thank you for choosing Vivo Inn Siargao and it was a pleasure to host your stay! You have booked the Double room which is our smallest room and this does not include television on the facilities as stated on Expedia or other online agencies. However, we do appreciate your feedback greatly and we look forward to having you again!
5 out of 5
by A verified traveler

Posted 19 Aug 2019 on Hotels
Love the place and location food at the restaurant delicious everyone’s friendly except WiFi wasn’t working good .Thanks
Comment from Hotel Management
20 Aug 2019 by Peach, Hotel Management
Thank you for choosing Vivo Inn Siargao and it was a pleasure to host your stay! We are appreciate your positive feedback greatly and we look forward to having you again. The network company has announced that they will be opening another tower by September so hopefully this will improve the internet situation in the island. Looking forward!