Ratings based on 10 Verified Reviews

3.5 out of 5
100% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.7 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 May 2024
I spent one month and this place and felt like home. The owners and the staff are lovely ! I pretty recommend it if you are travelling on a budget and looking a quite private room.
1 out of 5
by A verified traveler

Posted 23 Apr 2024
I was accommodated in the interior part of the homestay where there’s a kitchen that I think it doesn’t used it anymore. I would always pass by a lot of big basins and empty Gallons scattered and an empty mineral water bottles which accordingly, the owner doesn’t want to disposed it. There’s a dog tied up in front of my door. I charge my phone outside of my room, coz the outlet doesn’t work. There’s a lot of mosquitoes inside my room. But the things that I really don’t like with the said homestay is that the owner was rude. My first day was a dismay and I regret why I choose Moonlight Homestay when, I can afford to get a nice Hotel. The owner is selective or bias coz she favours and attend immediately to the needs of foreigners. I didn’t finish my stay in Moonlight coz I transferred Hotel on my 3rd day. I didn’t ask for a refund.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2023
1 out of 5
by A verified traveler

Posted 15 Dec 2022
The place is a Dump! Not safe stairs broke on me and i broke my arm in 3 places, poisonous spiders everywhere
5 out of 5
by A verified traveler

Posted 6 Jun 2022 on Ebookers
I had an amazing time at this homestay and was made to feel very welcome. The place is run by super friendly Vivian who shared lots of good local knowledge, helped arrange many things, and cooked delicious breakfasts. Her son does surfing lessons which I tried for the first time, and I can totally recommend him. They can also arrange very cheap motorbike rental. They have some friendly dogs and cats so if you are an animal lover this place would really suit you. The room was very clean and quiet in the evenings. I would be happy to recommend this place to others.
4 out of 5
by A verified traveler

Posted 9 Mar 2020
We were expecting for the breakfast but i think the post is out dated. The place was okay.
5 out of 5
by A verified traveler

Posted 10 Jul 2019
Accommodating staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2019 on Hotels
3 out of 5
by A verified traveler

Posted 25 Jun 2019 on Hotels
upon check-in, the owner denied any link with hotels.com, our reservation was accepted only after ours of waiting. the owner promised us refund but never did as we opted to stay on their dormitory room instead of the two rooms we reserved as said rooms were very small. you have to drive on a badly maintained rough road to reach the place. not the accommodation we expected based on the price
Comment from Hotel Management
26 Jun 2019 by manager, Hotel Management
hello Mr.reynaldo.About the waiting problem cause your my first costumer in hotel.com i telling you to wait a moment and i check the reservation but you have no time to wait you hurry to go island hopping.I telling you before you go just put your things one of the room to be safe''you tell me that you gonna bring it after a few hours you call me if the room is ready and your reservation is ok and i give you 2 private room w/bathroom and then you check a big dorm type with cr good for 10 pax and your the one ask me instead 2 rooms you occupied Dorm type good for 10 person without adding a payment cause you don't want to separet to each other.and Why your complaning.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2023 on Hotels