Ratings based on 169 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
3 out of 5
by A verified traveler from Twickenham

Posted 29 Apr 2024
This hotel was set in a quiet environment, which was very nice, but it is essentially set up as a conference centre. The breakfast had a lot of options but none of them were very healthy - more like what you would find in a cheap chain hotel. I expected an ice view of greenery from our room, based on photos, but instead we had a view of parking. Wouldn’t stay here again.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Friendly staff and gorgeous natural environment. Well appointed and clean rooms. Recommended
4 out of 5
by A verified traveler

Posted 17 Apr 2024
Loved the hot outdoor spa. Breakfast was good but was missing some hot food like eggs. Clean room and bathroom. Snooker was good too. Would come back one day.
4 out of 5
by A verified traveler

Posted 15 Apr 2024
Staff were very friendly &helpful
5 out of 5
by A verified traveler

Posted 14 Apr 2024
.
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Beautiful place and great menu options
4 out of 5
by A verified traveler

Posted 14 Mar 2024
とてもモダンで美しい施設はインスピレーションに溢れていました。毎朝提供されるコンチネンタル朝食も素晴らしかった。普段朝方ではない私もこの朝食のためなら早起きしたいと思わせてくれるものだった! 一つ失望だったのは外からの騒音が激しくて夜中に何度も起きたことです。天井付近についているシャッター型の窓は騒音を十分に遮断することができないと思います。
5 out of 5
by A verified traveler

Posted 9 Mar 2024 on Wotif
Loved the tranquil setting. Would have liked an iron in the room.
5 out of 5
by A verified traveler

Great room, great location, great breakfast

Posted 7 Mar 2024 on Hotels
Initial impressions (car park, entrance via the back stairs) were of neglect, however room and public area, breakfast room were very nice. (Pool looked nice but didn't use) Loved the location set amongst botanial gardens. Breakfast very good -loved the toasted sandwiches!