Ratings based on 1,182 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 18 May 2024
Great views, spacious room. Great for the price!
by A verified traveler
Posted 13 May 2024
The view was amazing. The food was great and everyone was so nice.....
Comment from Hotel Management
14 May 2024 by Angel, Hotel Management
Thank you so very much for taking time to submit your review. We enjoyed having you as our guest and hope to see you again soon!
by A verified traveler
Posted 13 May 2024
Amazing property!
Comment from Hotel Management
13 May 2024 by John Hogg, Hotel Management
Dear Susan,Thanks for the great review. Please visit again soon!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Angel, Hotel Management
Thank you so very much for taking time to submit your review. We enjoyed having you as our guest and hope to see you again soon.
by A verified traveler
Posted 10 May 2024
We loved the location and view. Having the city trolley available and easy to access right at the hotel lobby was also great! All staff was nice and helpful!
Comment from Hotel Management
11 May 2024 by Angel, Hotel Management
Thank you for taking your time to submit a review. We enjoyed having you as our guest and hope to see you again soon!!
by A verified traveler
Posted 6 May 2024
The best person was the same both nights. Very helpful and friendly if we come this way again, we will definitely stop.
Comment from Hotel Management
6 May 2024 by Angel, Hotel Management
Thank you for taking the time to submit your review. We enjoyed having you as our guest and hope to see you again soon.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by Angel, Hotel Management
Thank you for your review. We hope you will stay with us again.
by A verified traveler
Posted 5 May 2024
One of our favorite hotels to stay in when we visit Gatlinburg!
Comment from Hotel Management
6 May 2024 by Angel, Hotel Management
Thank you for taking the time to submit your review. It was a pleasure having you as our guest and we hope to see you again very soon!
by A verified traveler
Posted 5 May 2024
The bears
