Ratings based on 77 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2019 on Hotels
3 out of 5
by A verified traveler

Good new hotel with not so good restaurant

Posted 6 Dec 2019 on Hotels
Restaurant not good
4 out of 5
by A verified traveler

Good stay at the Westin.

Posted 6 Dec 2019 on Hotels
We always stay at this hotel. Other than the staffs who speaks very little english for an international hotel, everything else is up to standard.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2019 on Hotels
2 out of 5
by A verified traveler

Posted 16 Apr 2019
The staff members wanted me to extend my stay through online, when I didn't get any internet service!
3 out of 5
by A verified traveler

Food hotel

Posted 20 Mar 2019 on Hotels
Was a very good hotel. However no good food options existed. Would recommend this to any short stay business traveler.
4 out of 5
by A verified traveler

Great rooms and attentive staff, true Westin.

Posted 13 Mar 2019 on Hotels
Modern, clean, well maintained and comfortable hotel in good location for business travel (maybe not the best for tourist travel as not in city centre). Great beds, nice bathroom. Executive lounge pleasant with limited food & beverage options but well staffed (was quiet when we were there). Received room upgrade and 5pm checkout which was a bonus. Nice general restaurant downstairs, however as the hotel backs onto Wanda plaza there are great food and beverage options close by (heaps of restaurants, Starbucks just around the corner plus shopping mall and department store). Staff very polite and attentive, limited English spoken but they always found a solution. The hotel website looks a bit iffy but the actual hotel is a true Westin offering with all their usual nice touches.
4 out of 5
by A verified traveler

Posted 8 Mar 2019 on Hotels
Good location, high quality rooms and very good service
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Feb 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2018 on Hotels