Ratings based on 755 Verified Reviews

4.4 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
It was great I really recommend it
5 out of 5
by A verified traveler

Posted 7 May 2024
most staff speak good english. convenient store nearby. walkable to shopping areas
4 out of 5
by A verified traveler

Posted 4 May 2024
This is a decent hotel in a very exciting neighborhood. Lots going on and easy to get there! It’s not fancy but it was quiet, even during the festival!
5 out of 5
by A verified traveler

Posted 4 May 2024
It was very comfortable. I wouldn’t recommend the breakfast though.
3 out of 5
by A verified traveler

Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
5 out of 5
by A verified traveler

Posted 14 Apr 2024
We had a pleasurable experience during our short stay
Comment from Hotel Management
22 Apr 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
5 out of 5
by A verified traveler from wheelersburg

Posted 2 Apr 2024
Beautiful property! The size of the room was bigger than whatbi received in Japan as a whole! I received Expedia VIP access treatment so i got an upgrade and teo bottles of water. The room and bathrooms are very clean and it is easy to get there from Hakana station or to Hakana international port by bus!
Comment from Hotel Management
3 Apr 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Dirty carpet with stains, otherwise room is clean. Excellent breakfast with lots of varieties Free coffee in the lobby Close to shopping and eating places
Comment from Hotel Management
28 Mar 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
4 out of 5
by A verified traveler

Posted 16 Mar 2024
Good value for the money. Hotel is pretty new. A bit far from the train station and between two subway stations. Expect a five minute walk. Breakfast is excellent but is crowded due to tour groups at the hotel. Room is a bit tight with not much space if you have more than one piece of luggage.
Comment from Hotel Management
19 Mar 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
4 out of 5
by A verified traveler

Posted 6 Mar 2024
Stayed here late Oct/early Nov. Good amenities and generally clean, though some corners/shelves of the room were a bit dusty. Easy & quick to walk to nearby konbinis and bus stops. Canal City was a 10-15min walk. We wish we researched parking a bit better because we were way over-charged for parking on hotel premises. Better to park across the street in the parking garage, or clarify with the hotel their parking policies. Overall a decent stay for the price, just triple-check the parking situation!
Comment from Hotel Management
7 Mar 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager