Ratings based on 488 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
The hotel is very quiet. The hotel is old but they keep it very clean. The best part is that we get to see Mount Fuji in our room and from the outdoor onsen. There are 1 cold water tank and 4 types of onsen for women, 2 outdoor, 2 indoor. The onsen is very nice. Staff members are very friendly. One of them can speak Cantonese. This hotel is recommended. I definitely will book this hotel next time when I come back to Fujikawaguchiko.
Comment from Hotel Management
9 Jun 2024 by ぜひ再度当ホテルをご予約いただければと思います, Hotel Management
pui hung様、 お忙しい中、ホテルのご感想をお寄せいただき、誠にありがとうございます。私たちのホテルが静かであるとのお言葉をいただき、大変嬉しく思います。また、ホテルが古いですが、清潔さを保っているとのお言葉にも感謝しております。 特に素晴らしい点として、お部屋から富士山を眺めることや、露天風呂からも富士山をご覧いただけることが挙げられますね。女性用には冷水タンクが1つあり、露天風呂が2つ、室内風呂が2つございます。温泉は非常に気持ちの良いものとなっております。 スタッフ一同、お客様に快適にお過ごしいただけるよう心掛けておりますので、スタッフの方々がとてもフレンドリーであるとのお言葉に、大変うれしく思います。また、中には広東語を話すスタッフもおりますので、お困りの際はお気軽にお声掛けください。 pui hung様からのお勧めの言葉に、私たちも大変感謝しております。次回富士河口湖にお越しの際には、ぜひ再度当ホテルをご予約いただければと思います。 どうぞまたのご利用を心よりお待ちしております。 敬具、 ホテルスタッフ一同
by A verified traveler
Posted 5 Jun 2024
Nice location, Mt. Fuji can be seen at the back of the hotel. Enjoyed the onsen. A lot of dining options around the area. It also has a restaurant inside the hotel.
by A verified traveler
Posted 24 May 2024
The staff went above and beyond what was expected.
by A verified traveler
Posted 2 May 2024
Clean and big room. I booked a room with no Mount Fuji view but was surprised in the morning when I opened the window and Mt Fuji was there to see and what a view it was. Staff were very helpful and respectful. Onsen was free to use.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 18 Apr 2024
About a 20 minute walk from Mt. Fuji station, it's a bit of a walk with luggage. There are buses throughout the area running every 20-30 minutes. It's very much a suburb/rural area. The hotel has a great view of Fuji-san and great value with the onsen facilities in the hotel. Be sure to double check if you booked a smoking room or not.
by A verified traveler
Posted 21 Mar 2024
by A verified traveler
Posted 11 Mar 2024 on Hotels
You have access to their traditional Japanese Spa as a overnight guest, it's a wonderful experience. And the spa itself serves as a bit of a local community center.
The hotel itself is not that close to the local train and bus station. So bear that in mind, but it was a great experience. For roughly five dollars, you can have a traditional japanese breakfast and I would recommend it.
by A verified traveler
Posted 5 Mar 2024
The resort has a onsen that the whole town visits and it’s a definite must do because it’s refreshing and you have a view of Mt Fuji behind the hotel.10 minutes walking distance to Fuji Q amusement park and a variety of restaurants to choose from and all within walking distance.Top notch staff and very friendly.
by A verified traveler
Posted 2 Mar 2024
Onsen on site is avaibable nearly all day. Did not enter the onsen as they requested we go late at night as our party had tattoos which is understandable and the accommodation to go late at nigjt was appreciated. Staff was helpfull in explaining e erything we needed to know.
Hotel is 20min by foot from mt fuji station. Mostly walkable but crosswalks in the area are a bit out of the way
