Ratings based on 818 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Very close to groceries, maybe 10-12 minutes walk. Drop off luggage before official check in is easy
Comment from Hotel Management
29 May 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A verified traveler
Posted 26 May 2024
Breakfast not good. few choices
Comment from Hotel Management
27 May 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 18 May 2024
Hotel close to Lake it's very nice . After hotel really clean on floor . Smell bad
Comment from Hotel Management
21 May 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A verified traveler
Posted 11 May 2024
Hotel is family friendly. Highly recommended.
Comment from Hotel Management
12 May 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A verified traveler
Posted 7 May 2024
Free shuttle bus to n fro the hotel/station at regular hours;
Location is quite centralised with places of interests within walking distance;
Good spread of food for Breakfast;
Freshly baked croissants n chocolate buns are delicious;
Hot coffee n tea
Comment from Hotel Management
8 May 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
5 May 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.
by A verified traveler
Posted 2 May 2024
The breakfast is terrible, the service is whatever
Comment from Hotel Management
5 May 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.However, we apologize for not being able to provide you with the breakfast that met your expectations.We take the words of our customers seriously, and all of our employees will do their best to provide services that will satisfy you the next time you visit us.All of our employees are looking forward to your next stay with us.
by A verified traveler from Brentwood
Posted 29 Apr 2024
Had everything we needed. Great traditional Japanese breakfast
Comment from Hotel Management
30 Apr 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.We are very happy to receive your compliments regarding our staff, breakfast, cleaning, guest rooms, location, and facilities.Encouraged by the words of our customers, we strive to provide a more secure and comfortable stay.All of our employees will work hard to improve themselves.All of our employees are looking forward to your next stay with us.
by A verified traveler
Posted 23 Apr 2024
I love their breakfast. Their shuttle from hotel and to the station is awesome. The staff are nice
Comment from Hotel Management
24 Apr 2024 by 東横INN富士河口湖大橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.We are very happy to receive your compliments regarding our staff, breakfast, cleaning, guest rooms, location, and facilities.Encouraged by the words of our customers, we strive to provide a more secure and comfortable stay.All of our employees will work hard to improve themselves.All of our employees are looking forward to your next stay with us.
