Ratings based on 825 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
We liked that the property was on the bay and within walking distance to the beach and downtown area.
Comment from Hotel Management
16 Jun 2024 by Jennifer, Hotel Management
Thank you for the review! We look forward to hosting you in the future.
by A verified traveler
Posted 14 Jun 2024
Was very pleasantly surprised, updated rooms, the staff was so nice. Everything was so clean and it was just a few minutes walk from the beach, some great restaurants nearby. Will definitely stay here again
Comment from Hotel Management
16 Jun 2024 by Jennifer, Hotel Management
Thank you Desiree the great review! We are pleased to know that you enjoyed your stay and we look forward to seeing you in the future!
by A verified traveler
Posted 14 Jun 2024
We had a nice stay. Great location within walking distance to beach and local restaurants. Staff was excellent!
Comment from Hotel Management
16 Jun 2024 by Jennifer, Hotel Management
Debra thank you for the great review and kind words! We look forward to hosting you again!
by A verified traveler
Posted 10 Jun 2024
Lovely place . We a going back soon. walkable to the beach and the place felt very peaceful. We liked having restaurants walking distance as well. Room was nice. I felt like a beach cottage.
Comment from Hotel Management
10 Jun 2024 by Jennifer, Hotel Management
Hi Amada, Thank you for the awesome review. We are pleased to know you enjoyed your stay with us! Looking forward to hosting you again!
by A verified traveler
Posted 10 Jun 2024
Good location, room was great, still a lot of recovery going on in this are.
Comment from Hotel Management
10 Jun 2024 by Jennifer, Hotel Management
Hi LeAnn, Thank you kindly for the review. We are pleased to know you enjoyed your stay. Mostly thank you for coming to support our precious island as we recover!
by A verified traveler
Posted 8 Jun 2024
Everything was as advertised! Clean and very convenient to beach and beach life! Beds are comfortable and area is safe and quiet! Beautiful clean pool, laundry facilities and restaurant on site! We rented a pontoon boat right around the corner and we were able to dock in front of our room! 3 minutes walk to beach and time square… with kids! Would definitely recommend and come back!!!
Comment from Hotel Management
9 Jun 2024 by Jennifer, Hotel Management
Hi Jennifer, We are thrilled to hear that you & your family enjoyed your stay! We look forward to seeing you in the future!
by A verified traveler
Posted 8 Jun 2024
The view & landscaping is very nice!
Lovely remodel job on the whole property for after Ian!
The staff!
Walk to beach & many good open restaurants!
Comment from Hotel Management
9 Jun 2024 by Jennifer, Hotel Management
Hi Richard, Yes we have come a long way since Hurricane Ian. We are pleased to know that you enjoyed our newly updated property. Looking forward to hosting you in the future.
by A verified traveler
Posted 5 Jun 2024
I opted for the less expensive room with 2 queen beds. The photo showed a quiet tropical scene, but what we actually got was a room on the roadside facing the street. The area is very busy as you would imagine, not crazy loud or anything, but not what I expected.
If you are looking for a serene tropical setting, this isn't it. For what it was and where it is it was nice. Very clean and friendly staff.
Comment from Hotel Management
5 Jun 2024 by Jennifer, Hotel Management
Hello Susan, Our apologies that your accommodations was not what you were expecting. If the staff had been aware of you displeasure we could have moved you to another room. Thank you for your time to review us. You are a valued guest and we hope you will come stay with us again. Best Wishes.
by A verified traveler
Posted 4 Jun 2024
This place was perfect for our stay! First timers in this area and it was so walkable and had so many options near by. The staff was super kind, we did an after hours check in and it was easy and convenient. We did a cottage and it was clean and had everything we needed. We would definitely come back, my only suggestion would be they add a mirror in the room as there’s the single bathroom mirror, but not a big deal. Restaurant on site with good views and super nice people!
Comment from Hotel Management
4 Jun 2024 by Jennifer, Hotel Management
Hi Karrah, We are so pleased to hear that you enjoyed your stay here at Matanzas Inn Resort & Marina! All of the Staff here thanks you for the great review. I will also look into that mirror situation. We look forward to hosting you in the future!
by A verified traveler
Posted 2 Jun 2024
Very cute and quiet location right along the canal
Comment from Hotel Management
3 Jun 2024 by Jennifer, Hotel Management
Thank you. We are pleased to hear you enjoyed your stay!
