Ratings based on 973 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Melva at the front desk was awesome
by A verified traveler
Posted 13 May 2024
Westin Hotels never disappoint! We had a room with a great view and it is conveniently located to several fantastic restaurants. All walkable! Rooms and property are clean, staff was friendly, helpful and able to answer any and all questions we had. Had a great time! It is our new, go-to hotel when we go back to Fort Lauderdale.
Comment from Hotel Management
14 May 2024 by Guest services., Hotel Management
Thank you so much for your excellent review and rating. We are here for you.
by A verified traveler
Posted 13 May 2024
by A verified traveler from Fort Myers
Posted 12 May 2024
Cost me $271 for room, $42 resort fee, $55 parking fee, and taxes for ONE night! The staff was great. The hotel needs to be cleaner, especially the vents! My allergies went haywire and there was thick dust in and around the vents. Room was not as clean as it could have been. Sadly it was kind of expected due to area etc…. Restaurant was hot shoulda have at least had air conditioning for inside. The walk from one building to the other was hot and lengthy and most signs were not very helpful and some wording was missing. I didn’t even consider the pool which was small, packed, and water looked dirty! Limited beach chairs and my friend was scammed. Were supposed to be included in price of resort fee but she was charged for the beach umbrellas. The beach workers scammed her so be aware!
Comment from Hotel Management
13 May 2024 by Jaime D., Hotel Management
Dear Ruth,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We never want our guests to feel misled, our Resort fee does not cover the beach umbrella. I have shared your room concern with the appropriate department leaders for further review on the back end.We hope to have the opportunity to serve you again should your travels bring you back to the area.
by A verified traveler
Posted 12 May 2024
The Westin is a perfect resort for a beautiful weekend get away!
Comment from Hotel Management
12 May 2024 by Princess M, Hotel Management
Dear Mindy,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!
by A verified traveler from Seattle
Posted 9 May 2024
We loved everything about our stay here! The staff was incredible, we loved the room, the access to the beach and the amenities. The on site food was delicious as well! Will definitely be back.
Comment from Hotel Management
9 May 2024 by Guest services., Hotel Management
Thank you for your excellent review and rating. We are here for you!!!
by A verified traveler
Posted 6 May 2024
Convenient location
Comment from Hotel Management
8 May 2024 by Jaime D., Hotel Management
Dear Scot,Thank you for taking a moment to share your experience. Your rating means a great deal to us. We hope to see you again!
by A verified traveler
Posted 5 May 2024
My wife and I went here for our honeymoon, and it was perfect! The staff is friendly and accommodating, the hotel provides beach chairs to the guests (which they carry for you to your destination), the room was clean, and the area was safe. On our first day, we were asked to switch our room because of maintenance, and we were upgraded to a much larger room for free!
Comment from Hotel Management
6 May 2024 by Property Management , Hotel Management
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
4 May 2024 by Guest services., Hotel Management
Thank you for your good rating.
by A verified traveler
Posted 29 Apr 2024
Terrible experience
Comment from Hotel Management
29 Apr 2024 by Jaime D., Hotel Management
Dear Jennifer,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.
