Ratings based on 961 Verified Reviews
2.2 Room cleanliness
2.9 Service & staff
2.5 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
You get what you pay for. Definitely a bit run down and outdated.
Comment from Hotel Management
5 Jun 2024 by michael , Hotel Management
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further
by A verified traveler
Posted 28 May 2024
Amazing
by A verified traveler
Posted 27 May 2024
Worse than a raggedy hotel. Hallways smelled like urine carpet in the rooms Hallways were dirty. Beds were old and sunken in. Swimming pool was very dirty. I paid $450 for 3 nights that was entirely too high for the quality room that it was this room shouldn't be more than $40 a night
Comment from Hotel Management
5 Jun 2024 by michael , Hotel Management
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further
by A verified traveler
Posted 24 May 2024
“It’s the cheapest hotel across from the beach for a reason” -front desk lady. She said it best. Next time I’ll spend the extra money and go somewhere else. They have no idea how to work with Expedia so they decided to charge me after I already paid Expedia. Health department must be taking a white envelope in order to allow this place to keep operating in the condition that it’s in.
Comment from Hotel Management
5 Jun 2024 by michael , Hotel Management
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business
by A verified traveler
Posted 23 May 2024
When we checked in the bathroom wall were covered in mold, the room faced a wall, and broken glass everywhere. We checked out after one day!
Comment from Hotel Management
5 Jun 2024 by michael , Hotel Management
Sorry but we couldn't find a broken glass, the room was tested for mold and that mold has not been detected in the room
by A verified traveler
Posted 14 May 2024
The hotel was filthy. The bathroom was not cleaned properly. Still hair all over and was scared to even step foot in the bathtub. Tried to sleep but found miscellaneous hairs that weren’t mine in the bed. I always saw MANY bugs crawling throughout the room where two roaches even got on and into my belongings. You get what you pay for and this was definitely a cheap experience which was not needed. Don’t waste your money!!!!!!!
Comment from Hotel Management
21 May 2024 by michael , Hotel Management
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 12 May 2024
Hotel didn't meet our expectations
Comment from Hotel Management
21 May 2024 by michael , Hotel Management
We apologize that our service did not satisfy your expectations.
by A verified traveler
Posted 6 May 2024
it needs remodeling
by A verified traveler
Posted 6 May 2024
Online and in person is two different things you don't get what you paid for no microwave in her room the room was dirty there is no bar or restaurant. Got to the room and it was dirty we should have walked in to a clean room it's well water the tub was clogged they came up twice to fix it never was fixed housekeeping sucks the front desk lady was the only thing that was helpful and that was just on telling me what to do that was fun..
Comment from Hotel Management
21 May 2024 by michael , Hotel Management
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark
