Ratings based on 2,052 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
It was a great stay . Amazing pool fun and hotel decor
by A verified traveler
Posted 20 May 2024
by A verified traveler from New Orleans
Posted 19 May 2024
by A verified traveler
Posted 19 May 2024
Excellent
by A verified traveler
Posted 19 May 2024
Excellent
by A verified traveler
Posted 18 May 2024
It’s was great to be there for the 5° time. I’ll be back for sure. No complain at all.
Comment from Hotel Management
19 May 2024 by General Manager, Hotel Management
Dear Eliane,We're delighted to welcome you back again to The Diplomat Beach Resort Hollywood! Your loyalty means the world to us, and we're thrilled to hear your experiences are consistently enjoyable. We can't wait to host you again for many more memorable stays in the future.
by A verified traveler
Posted 18 May 2024
Beautiful property and excellent amenities. However, because we were there over Mother’s Day weekend the crowd was more than the outdoor restaurant might have anticipated and the the waiting time to receive our food order was well over an hour.Also, to my dismay, we found a steak knife laying on the tile around the pool where children were playing. We returned the knife to the staff which was very apologetic.
Comment from Hotel Management
19 May 2024 by General Manager, Hotel Management
Dear Diana,Thank you for your compliments on our beautiful property and excellent amenities. We're glad your overall experience was positive, and we appreciate your patience during the busy Mother's Day weekend. Your feedback is greatly appreciated. Please come see us again soon.
by A verified traveler
Posted 17 May 2024
Expensive
Comment from Hotel Management
19 May 2024 by General Manager, Hotel Management
Dear Daniela,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt that was not the case. Should you find yourself back in the area, please come see us again.
by A verified traveler
Posted 17 May 2024
Very good
Comment from Hotel Management
19 May 2024 by General Manager, Hotel Management
Dear Duany,It was a pleasure hosting you at The Diplomat Beach Resort Hollywood! We're glad you enjoyed your visit, and we hope to see you again soon.
by A verified traveler
Posted 17 May 2024
Everything at the hotel was wonderful. The only thing that needs improvement is there is absolutely nothing to eat after 10 PM in the hotel. The valet told me to Uber somewhere to get food. They don’t even have a little snack shop .the second thing was the valet they were totally overwhelmed, and it took forever to get our car. The parking lot was full and we had to park across the street. The parking lot was full and we had to park across the street.
Comment from Hotel Management
19 May 2024 by General Manager, Hotel Management
Dear Melissa,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any inconvenience with the onsite dining hours and for any difficulties with parking. We'll keep your comments in mind, and we hope to see you again soon.
