Ratings based on 980 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
I will tell my friends and coworkers
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Dear Tonia, Thank you for the generous rating of Courtyard Fort Lauderdale Airport & Cruise Port. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to Fort Lauderdale.Best Regards,Adelana MooreGeneral Manager
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
1 Jun 2024 by General Manager, Hotel Management
Dear Miguel, Thanks for the outstanding rating. We are delighted your time at Courtyard Fort Lauderdale Airport & Cruise Port was great, as we always strive for excellence. We look forward to your return to share another fantastic experience with you.Best Regards,Adelana MooreGeneral Manager
by A verified traveler
Posted 28 May 2024
Nothing
Comment from Hotel Management
29 May 2024 by General Manager, Hotel Management
Dear Anjanico, We appreciate you taking the time to leave your generous rating regarding your recent visit to Courtyard Fort Lauderdale Airport & Cruise Port. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards,Adelana MooreGeneral Manager
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by General Manager, Hotel Management
Dear Peter, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Best Regards,Adelana MooreGeneral Manager
by A verified traveler
Posted 20 May 2024
Conveniently located near TriRail. Friendly staff. Food options inside hotel. Pool and gym access. Spacious and clean rooms. Comfortable and nice ambiance. Fresh fruit water in the lobby. Snacks are pricey.
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Annelle, It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting the city. We are also happy you liked our comfortable accommodations and delicious food. Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for posting such a generous review of our hotel and staff. We enjoyed having you as our guest, and we hope to see you again on your next visit. Best Regards,Adelana MooreGeneral Manager
by A verified traveler
Posted 20 May 2024
Very convenient access to Tri-Rail station. Clean and quiet hotel.
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Nancy, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for your great review. We are glad you enjoyed your stay and liked our convenient location and comfortable accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Best Regards,Adelana MooreGeneral Manager
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
8 Jun 2024 by General Manager, Hotel Management
Dear Tammy, We are glad you enjoyed your time at Courtyard Fort Lauderdale Airport & Cruise Port. Thank you for your nice rating, and we look forward to your next visit.Best Regards,Adelana Moore,General Manager
by A verified traveler
Posted 17 May 2024
No "restaurant", the food is only from a pre-prepared list.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear James, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and reviewing your stay. We are happy your overall visit was pleasant, but we are sorry for the concern you had with our on-site restaurant, which kept it from being perfect. We are grateful for your valuable comments, as we are always striving to improve our guest experience in all areas of our hotel. Thank you again; we hope to welcome you back soon.Best Regards,Adelana MooreGeneral Manager
by A verified traveler from Ypsilanti
Posted 12 May 2024
Breakfast not included not even lobby coffee (in room available ..but don't trust ). Bag of chips costs over $3:50 .
Hotel is clean and quiet ..friendly people .
Comment from Hotel Management
14 May 2024 by General Manager, Hotel Management
Dear Emad, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. However, we deeply regret your disappointment that breakfast was not inclusive and that you were unaware of this policy at the time of making your reservations. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Adelana MooreGeneral Manager
by A verified traveler
Posted 12 May 2024
The breakfast isn’t worth it even if it’s free with your stay. Charging for parking on a property they have for themselves is ridiculous.
Comment from Hotel Management
14 May 2024 by General Manager, Hotel Management
Dear Yalitza, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We also regret your disappointment with the parking charge. This fee is listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Best Regards,Adelana MooreGeneral Manager
