Ratings based on 613 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Lovely hotel about 10 min walk from many major sites. Staff was friendly and helpful. Our room overlooked the river with a great view. The room was well maintained and kept clean on a daily basis. The only challenge was the stairs leading to the elevator but the hotel management was very upfront about this fact and the walk up was worth it for this great hotel, in our opinion.
by A verified traveler
Posted 16 Jun 2024
The staff is outstanding from communications before we arrived to the minute we checked in to the minute we left!! The room was large and comfortable. Breakfast was delicious. I highly recommend this hotel and would happily stay there again!!
by A verified traveler
Posted 14 Jun 2024
Great staff. Fantastic location. Clean and safe!
by A verified traveler
Posted 10 Jun 2024
Lovely, picturesque room and building. There were stairs from the street level to the floor with the elevator which made it difficult with heavy bags. The hotel itself was quite nice.
by A verified traveler
Posted 6 Jun 2024
It’s old fashioned in a good way. Employees were wonderful. Suggested restaurants and made dinner reservations for us, booked taxi to airport for us. There is a little terrace on roof that we sat on and drank wine. Room was very clean and had everything we needed. Great location! Walked to museums and restaurants and the river. Would definitely stay here again
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 5 Jun 2024
Excellent family owned hotel.Nothing was too much trouble for the friendly staff from order taxis to recommending and booking restaurants.
Made too feel at home.
by A verified traveler
Posted 2 Jun 2024
I highly recommend this Hotel.
Charming and spacious hotel with an exceptional staff!
Safe, clean, quiet, convenient to key locations....boxes all checked. This well managed hotel is a 1930's throwback with charming decor in lobby and hallway and classic leather punched room keys you leave/ pick-up at the front desk. You immediately appreciate this hotel as soon as you meet Monty, as he welcomes guests at the front desk. In fact, the entire staff were very friendly and helpful. Even with all the charm, this hotel had all the modern amenities one would expect.
If that wasn't enough, Hotel Alessandra has a private terrace (usually empty) that has a view of the river and overlooks a centuries old church bell tower that is lit up at night, we found it to be a perfect place to share a bottle of wine to end the day!
William H.
by A verified traveler from Basking Ridge
Posted 24 May 2024
No air conditioner
Must walk up one flight of stairs to reach the elevator
Very small elevator if you have large luggage must make several trips
by A verified traveler
Posted 23 May 2024
Location, though difficult to find initially, in a superb location. The crowded and narrow streets made vehicular traffic and parking a major challenge. Do not recommend driving into the City Center area. Would have been better to arrange parking elsewhere and arrange transportation to the hotel.
