Ratings based on 884 Verified Reviews

4.0 out of 5
73% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 13 Jun 2024
Other than location this property was a disappointment. The shower leaked into the bedroom every time it was used. The breakfast was terrible. The coffee machine broke and there was no apology or substitute offered the first day.
4 out of 5
by A verified traveler

Posted 12 Jun 2024
Good location
Comment from Hotel Management
13 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review! We appreciate it, our customers' satisfaction is our priority. Thank you
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Great location for attractions and dining options
Comment from Hotel Management
13 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review! We appreciate it, our customers' satisfaction is our priority. Thank you
1 out of 5
by A verified traveler

Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning,thank you for your review,we are sorry that you gave us low rating, Thank you
4 out of 5
by A verified traveler

Posted 9 Jun 2024
Great location. Close to everything. Air conditioning is hot.
Comment from Hotel Management
10 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review! We appreciate it, our customers' satisfaction is our priority. Thank you
4 out of 5
by A verified traveler

Posted 5 Jun 2024
Great location and staff. The property was very clean. The only gripe I have is the bed is super hard (and I like a firm mattress). The pillows also left much to be desired but the staff happily gave us extra. Overall, a great value. Even with the bed, I’d probably stay here again as the location makes up for everything.
Comment from Hotel Management
7 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Hello, thank you for your rating and review. We are pleased that you enjoyed the service of our employees. Customer satisfaction is our priority. Best regards
4 out of 5
by A verified traveler

Posted 4 Jun 2024
Nice location
Comment from Hotel Management
5 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review, we are happy for your satisfaction.
5 out of 5
by A verified traveler

Posted 4 Jun 2024
This was an unassuming hotel, off a quiet street. Bed comfortable, and everything as it should be.
Comment from Hotel Management
5 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review, we are happy for your satisfaction.
2 out of 5
by A verified traveler

Posted 2 Jun 2024
Positive: good location quiet and clean Negative: very small shower (water flooding floor), uncomfortable bed and below average breakfast (something you would expect in a cheap motorway motel and not in Italy!)
Comment from Hotel Management
7 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Hello, we are sorry that you did not like our service.We prefer constructive criticism to destructive criticism. Best regards
5 out of 5
by A verified traveler

Posted 30 May 2024
CLEAN, CONVENIENT
Comment from Hotel Management
3 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review, we are happy for your satisfaction.