Ratings based on 884 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Other than location this property was a disappointment. The shower leaked into the bedroom every time it was used. The breakfast was terrible. The coffee machine broke and there was no apology or substitute offered the first day.
by A verified traveler
Posted 12 Jun 2024
Good location
Comment from Hotel Management
13 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review! We appreciate it, our customers' satisfaction is our priority. Thank you
by A verified traveler
Posted 11 Jun 2024
Great location for attractions and dining options
Comment from Hotel Management
13 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review! We appreciate it, our customers' satisfaction is our priority. Thank you
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning,thank you for your review,we are sorry that you gave us low rating, Thank you
by A verified traveler
Posted 9 Jun 2024
Great location. Close to everything. Air conditioning is hot.
Comment from Hotel Management
10 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review! We appreciate it, our customers' satisfaction is our priority. Thank you
by A verified traveler
Posted 5 Jun 2024
Great location and staff. The property was very clean. The only gripe I have is the bed is super hard (and I like a firm mattress). The pillows also left much to be desired but the staff happily gave us extra. Overall, a great value. Even with the bed, I’d probably stay here again as the location makes up for everything.
Comment from Hotel Management
7 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Hello, thank you for your rating and review. We are pleased that you enjoyed the service of our employees. Customer satisfaction is our priority. Best regards
by A verified traveler
Posted 4 Jun 2024
Nice location
Comment from Hotel Management
5 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review, we are happy for your satisfaction.
by A verified traveler
Posted 4 Jun 2024
This was an unassuming hotel, off a quiet street. Bed comfortable, and everything as it should be.
Comment from Hotel Management
5 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review, we are happy for your satisfaction.
by A verified traveler
Posted 2 Jun 2024
Positive: good location quiet and clean
Negative: very small shower (water flooding floor), uncomfortable bed and below average breakfast (something you would expect in a cheap motorway motel and not in Italy!)
Comment from Hotel Management
7 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Hello, we are sorry that you did not like our service.We prefer constructive criticism to destructive criticism. Best regards
by A verified traveler
Posted 30 May 2024
CLEAN, CONVENIENT
Comment from Hotel Management
3 Jun 2024 by Aurum Hotels - Uffizi, Hotel Management
Good morning, thank you for your review, we are happy for your satisfaction.
