Ratings based on 1,080 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from oakville
Posted 2 Jun 2024
Our stay was excellent and we enjoyed a lot.
by A verified traveler from Oakland
Posted 2 Jun 2024
The staff were wonderful, the dining was excellent, the room was spacious, comfortable, and had a balcony overlooking the lake. But only the lodge great room had internet, and it was generally pretty crowded; also lots of stairs
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by The Emerald Lake Lodge Team, Hotel Management
Thank you for your rating! We're glad you had a great experience at Emerald Lake Lodge.Best regards,
by A verified traveler
Posted 26 May 2024
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Comment from Hotel Management
29 May 2024 by The Emerald Lake Lodge Team, Hotel Management
Thank you for your rating! We're happy you had a good time at Emerald Lake Lodge.Best wishes,
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by The Emerald Lake Lodge Team, Hotel Management
Dear Guest,We appreciate your feedback, although we see that you left a rating without a review. If there's anything specific that you feel we could improve upon, please don't hesitate to let us know. Your satisfaction is important to us, and we value your input as it helps us enhance the experience for all our guests.Should you have any concerns or if there's anything we can assist you with, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a truly exceptional experience.Warm regards,
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
29 May 2024 by The Emerald Lake Lodge Team, Hotel Management
We appreciate your rating! We're thrilled you enjoyed your time with us at Emerald Lake Lodge.Kind regards,
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
29 May 2024 by The Emerald Lake Lodge Team, Hotel Management
Thanks for your rating! We're delighted to see you had a positive experience at Emerald Lake Lodge.Warm regards,
by A verified traveler
Posted 24 May 2024
Loved the walk around the lake and the dinner was exquisite.
Comment from Hotel Management
29 May 2024 by The Emerald Lake Lodge Team, Hotel Management
Thank you for your feedback!We're thrilled to hear that you enjoyed the scenic walk around the lake and that you found your dining experience exquisite. Providing our guests with memorable experiences is always our goal, and we're delighted that we could contribute to your enjoyment.We hope to welcome you back for another delightful stay at Emerald Lake Lodge soon!Best regards,
by A verified traveler
Posted 24 May 2024
The view is amazing. Breakfast is good as well. There’s a fireplace that has everything you need to setup fire. No internet in the room but it’s good to have some time disconnected.
