Ratings based on 989 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 5 Jun 2024
It is a very homey location.
by A verified traveler
Posted 26 May 2024
Was a great night
Comment from Hotel Management
28 May 2024 by Jamaal Manning, Hotel Management
I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
by A verified traveler
Posted 23 May 2024
The hotel is well located and the team is great. We always stay there when visiting our family. So it is probably our 6th or 7th stay there.
We noticed that the hotel is not getting any maintenance in the last years. Some doors need to the repainted and some carpets need to be raplaced.
Comment from Hotel Management
24 May 2024 by Jamaal Manning, Hotel Management
Thank you so much for your compliments, we are SO pleased that you enjoyed your stay and very much look forward to hosting you in the future. I have been sure to pass your kind words onto our staff. We do apologize that you experienced several shortcomings during your stay. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving our accommodations. We are working to take care of all the issues that you addressed, and we thank you for taking the time to share your feedback.
by A verified traveler
Posted 21 May 2024
Property is in desperate need of an upgrade. The rooms don't have plugs convenient for phone charging, wifi is terrible and the overall condition is run down. Our room had a lampshade with a burn hole completely through the lampshade from the lightbulb.
Comment from Hotel Management
22 May 2024 by Jamaal Manning, Hotel Management
Thank you for leaving your feedback from your stay with us at The Farmington Inn. We do apologize that you experienced several shortcomings during your stay. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving our accommodations. We are working to take care of all the issues that you addressed, and we thank you for taking the time to share your feedback. We hope that we will have the opportunity to offer you a more positive experience in the future.
by A verified traveler
Posted 20 May 2024
Weird place, room was ok, parking was odd, no matter what you pay on expedia they charge a 17$ "facility fee" on top of that, room ac was faltering, "breakfast" amounted to a gas station quality breakfast sandwich, cash only vending machines. Place looked nice and everything was clean but
Comment from Hotel Management
20 May 2024 by Jamaal Manning, Hotel Management
Thank you for your review regarding your recent stay at our hotel. We are deeply sorry to read that we inconvenienced you during your stay by not providing the services you're accustomed to receiving. Please accept our apologies for this and be assured that we have met with our leadership team to discuss your review. They are looking into each of their departments to come up with steps for improvement. Thank you again for your candid remarks, as we cannot correct and become a better facility without feedback such as yours. We do hope you give us another chance to prove that we have changed and take your comments seriously.
by A verified traveler
Posted 19 May 2024
Nice hotel reasonable priced near family.
Comment from Hotel Management
20 May 2024 by Jamaal Manning, Hotel Management
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn.
by A verified traveler
Posted 18 May 2024
Very cute! Very clean! Friendly staff. Good breakfast.
Comment from Hotel Management
20 May 2024 by Jamaal Manning, Hotel Management
Thank you for staying with us. I'm delighted to know you enjoyed an experience that exceeded expectations. It is always our goal to exceed rather than meet! Thank you for noticing and letting our successful efforts be known. We truly hope to see you again!
by A verified traveler
Posted 14 May 2024
It was quiet and convenient to the places I was visiting
Comment from Hotel Management
14 May 2024 by Jamaal Manning, Hotel Management
Thank you for taking the time to share your experience at the Farmington Inn. We are delighted to hear that you enjoyed your stay with us. We look forward to the opportunity to welcome you back again in the future!
by A verified traveler
Posted 2 May 2024
This is by far my most favorite hotel in the Greater Hartford area. We stay here to visit family and the rooms are clean and the beds are comfortable. The staff has always been friendly and accommodating. It’s more like a bed and breakfast with charming and historic decor. The breakfast is outstanding! We will be back.
Comment from Hotel Management
3 May 2024 by Jamaal Manning, Hotel Management
Thank you so much for your compliments, we are SO pleased that you enjoyed your stay and very much look forward to hosting you in the future. I have been sure to pass your kind words onto our staff. We are very grateful.
