Ratings based on 2,000 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Bo hot water clogged sink no lighs for 5 hours
by A verified traveler from Houston
Posted 4 Jun 2024
I just thought it would be better from others review. They ran outta patron daily. They had a bottle of it by the pool that was actually water. Now that’s just crazy.
Comment from Hotel Management
5 Jun 2024 by Kevin Silvera , Hotel Management
Dear Guest,Thank you for your fantastic review! We’re thrilled you loved your stay at Ocean Coral Spring. It’s wonderful to hear our team, amenities, and dining options made your experience memorable. We can’t wait to welcome you back for another amazing stay!
by A verified traveler
Posted 4 Jun 2024
Great!
Comment from Hotel Management
4 Jun 2024 by Kevin Silvera , Hotel Management
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.
by A verified traveler
Posted 4 Jun 2024
I like everything
Comment from Hotel Management
4 Jun 2024 by Kevin Silvera , Hotel Management
Dear Guest,Thank you for taking the time to leave us a review, we appreciate your feedback.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Kevin Silvera , Hotel Management
Dear Guest,We're saddened to hear that your experience with us warranted only three star. Your feedback is invaluable to us, and we genuinely want to understand the areas that impacted your stay negatively so that we can make improvements. Please share any specific details or concerns you have, and rest assured, we'll take immediate action to address them and enhance the experience for all our guests. Thank you for bringing this to our attentio
by A verified traveler
Posted 4 Jun 2024
Expedia messed up on our booking and the hotel didn’t accommodate us, so we had to pay an additional $1000. The hotel is very nice, the gift shop is very overpriced, 2 cans of pringles, 2 snickers and bag of gummy worms came to $60 they are definitely price gauging you!
Comment from Hotel Management
4 Jun 2024 by Kevin Silvera , Hotel Management
Dear Guest,We're sorry to hear about the booking issue with Expedia and the additional cost you incurred. While we're glad you found the hotel nice, we regret that the gift shop prices were disappointing. Your feedback is valuable. Thank you for sharing your experience, and we hope to have the opportunity to provide you with a better stay in the future.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Kevin Silvera , Hotel Management
Dear Guest,We're saddened to hear that your experience with us warranted only three star. Your feedback is invaluable to us, and we genuinely want to understand the areas that impacted your stay negatively so that we can make improvements. Please share any specific details or concerns you have, and rest assured, we'll take immediate action to address them and enhance the experience for all our guests. Thank you for bringing this to our attentio
by A verified traveler
Posted 3 Jun 2024
The first day I got there there was a cart that took most people to their room, but I had to walk to my room and I tripped over a small step up that I didn’t see because it was covered by gravel. It was a really bad fall to my right side. I hurt my leg and my arm. I didn’t feel anything at first until we went to dinner that evening and I got up from the table and I couldn’t walk. I went to the nurse and she advised me to ice my leg, take ibuprofen, and get in the ocean for the salt water. It was better the next day, but it took a while to get back to normal. If I had been taken to my room on a golf cart like a lot of other people that I was with, this would not have happened.
Comment from Hotel Management
4 Jun 2024 by Kevin Silvera , Hotel Management
Dear Guest,We are deeply sorry to hear about your unfortunate experience upon arrival. Your safety and comfort are our top priorities, and we sincerely apologize for the inconvenience and pain caused by the fall. We will review our procedures to ensure all guests receive the assistance they need to avoid such incidents in the future. We appreciate your feedback and hope you are fully recovered now. If you decide to give us another chance, we will strive to provide a much better experience. Thank you for bringing this to our attention.
by A verified traveler from MIAMI
Posted 2 Jun 2024
No todos los empleados son amables, los empleados de limpieza de las habitaciones se llevan artículos de los huéspedes, la comida excelente y variada.No me hospedaría de nuevo y no lo recomiendo.
Comment from Hotel Management
4 Jun 2024 by Kevin Silvera , Hotel Management
Lamentamos mucho escuchar sobre su experiencia negativa con nuestro personal y el servicio de limpieza. Apreciamos sus comentarios y tomaremos medidas para mejorar. Nos alegra saber que disfrutó de la comida. Agradecemos su honestidad y lamentamos que no haya tenido una estancia satisfactoria. Su feedback es muy valioso para nosotros y trabajaremos para solucionar estos problemas.
by A verified traveler
Posted 2 Jun 2024
I like the view of the ocean, and the trees with the mountains view
Comment from Hotel Management
4 Jun 2024 by Kevin Silvera , Hotel Management
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back in the future.
