Ratings based on 983 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Germantown

Posted 29 Apr 2024
Beautiful property
5 out of 5
by A verified traveler

Posted 27 Apr 2024
This resort has a beautiful setting that delights with its views of Moorea. The staff is very friendly, helpful and welcoming. The rooms and facilities are reflective of the culture and are also clean. We loved staying here
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Beautiful property.
3 out of 5
by A verified traveler

Posted 22 Apr 2024
We stayed 3 nights at the Intercontinental. The property itself is a bit tired but well-maintained. Staff was very helpful and friendly. Grounds were well kept. Amenities were very good. My husband and I each got a massage at the spa. The massage was good. Food and restaurant options were adequate. Our only complaint was inflexibility to substitute items in the menu. For example, I asked for sweet potato fries instead of regular with my fish sandwich and was told those only come with the deluxe burger - "Really?". One evening, they allowed me to substitute Quinoa for rice in the poke dish, but the next night, my husband was denied quinoa with his fish that was served with coconut rice. Food and beverage charges seemed very high to me and this was confirmed when we dined off property. The staff worked hard to mitigate language barriers and were generally very welcoming and accommodating.
4 out of 5
by A verified traveler

Posted 17 Apr 2024
Great view from most of the property. Super friendly staff and great services. Limited entertainment options for children other than one good pool. Limited transportation options, taxi only.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2024
4 out of 5
by A verified traveler from Spring

This traveler left a rating score only Posted 11 Apr 2024
1 out of 5
by A verified traveler

Posted 10 Apr 2024
I don't know if it is expedia or the Intercontinental, I was here 18 days prior, great room wonderful people that helped me with the connection to other travel. This time downgraded room, with a real issue with the front desk. It was suggested I didn't have the same quality of reservation as others