Ratings based on 293 Verified Reviews
2.6 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The room to the left of mine and right of mine got broken into by getting their windows kicked in on our first night there. Do I need to write anything else?
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
We do apologize for your stay not being as you planned but unfortunately we can not control others actions but we did handle the situation thank you for your feedback
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by General Manager, Hotel Management
We appreciate your feedback and we hope that you had a pleasant stay
by A verified traveler
Posted 18 Mar 2024
The staff was nice and helpful when I needed it but the room looked like it hadn't been cleaned past changing the sheets and towels. The floors left our feet and sock black, you could barely see in the mirror, and we found a roach. We got sick after the 2nd day staying there.
Comment from Hotel Management
19 Mar 2024 by General Manager, Hotel Management
We do appreciate your feedback and i assure you we are working hard to improve our hotel to make the stay of our guest better Thank you
by A verified traveler
Posted 5 Mar 2024
Not a place for kids. Cheap but not clean
Comment from Hotel Management
19 Mar 2024 by General Manager, Hotel Management
We appreciate your feedback
by A verified traveler
Posted 24 Feb 2024 on Hotels
Room was dirty I had to go buy cleaning supplies and disinfect and clean the room it was dirty underwear and dirty towels hanging over the shower I went to the front desk they came in with gloves took them down and left
Comment from Hotel Management
27 Feb 2024 by General Manager, Hotel Management
We do apologize for the inconvenience we appreciate your feedback and will be working to make things better
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by General Manager, Hotel Management
We are working very hard improve our hotel
by A verified traveler
Great stay, col winter nights
Posted 15 Jan 2024 on HotelsGave great relief in these cold winter months. I appreciate their service and comfort. Will definitely return!
Comment from Hotel Management
15 Jan 2024 by General Manager, Hotel Management
Thank you for sharing your feedback we appreciate your business and hope to see you again real soon
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
3 Jan 2024 by General Manager, Hotel Management
I would like to know what your concern was so that I may improve the situation
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
11 Dec 2023 by General Manager, Hotel Management
We appreciate you staying at our hotel and look forward to you staying again
by A verified traveler
Posted 27 Jun 2022 on Travelocity
This property was sold and therefore did not have our reservations, but since we had our paperwork with us, they honored our reservation price. This property is now One Life Studios. This property is also in the process of being renovated. There was no continental breakfast. Maid service is limited/or by request.
