Ratings based on 975 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Even though I had paid in full for my stay, my credit card was charged an additional $50. This was frustrating and the staff member wouldn’t get the manager for me.
The carpet was stained and the decorative pillow on the bed was ratty and torn.
The fitness room was closed.
Breakfast was just okay.
I won’t be back.
by A verified traveler
Posted 26 May 2024
Average
by A verified traveler
Posted 21 May 2024
The hotel is in the middle of a busy shopping area near the mall.. not that I was there to shop. I needed a comfortable room to rest overnight from a long drive. Thanks to Expedia I got a great rate for a nice room for the night. The room was basic, but modern, clean, quiet. My only criticism is of the breakfast the eggs looked like white hockey pucks with a yellow center... not appealing at all. Need to switch to scrambled or something else.. Overall the stay was excellent.
Comment from Hotel Management
24 May 2024 by Howard Johnson, Hotel Management
Hello Mike, thank you for the feedback! We are glad you enjoyed your stay with us here at the Howard Johnson Hotel and we look forward to welcoming you back again soon.
by A verified traveler
Posted 20 May 2024
In general everything was nice, however my room smelled of smoke. The smell improved with the AC on and it didn’t hinder my stay. Breakfast was nice. They had both warm and cold options
Comment from Hotel Management
24 May 2024 by Howard Johnson, Hotel Management
Hello Mary, thank you for the feedback! We are glad you enjoyed your stay with us here at the Howard Johnson Hotel and we look forward to welcoming you back again soon. We apologize for the smell of smoke in your room and hope you give us a chance to improve.
by A verified traveler
Posted 13 May 2024
Staff was absolutely amazing
Comment from Hotel Management
18 May 2024 by Howard Johnson, Hotel Management
Hello Phyllis, thank you for the feedback. We are glad you enjoyed your stay with us and hope to see you again soon!
by A verified traveler
Posted 13 May 2024
Very clean, quiet, comfortable!
Comment from Hotel Management
18 May 2024 by Howard Johnson, Hotel Management
Hello Kaitlin, thank you for the feedback. We are glad you enjoyed your stay with us and hope to see you again soon!
by A verified traveler
Posted 5 May 2024
The room was so dirty and smelled, the cleanest spot maybe the bed but I question that.
Comment from Hotel Management
18 May 2024 by Howard Johnson, Hotel Management
Hello Deborah, thank you for the feedback. We apologize for not meeting your expectations and hope you give us a chance to improve.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
24 May 2024 by Howard Johnson, Hotel Management
Hello Sence, thank you for the feedback. We apologize for not meeting your expectations and hope you give us a chance to improve.
by A verified traveler
Posted 29 Apr 2024
I did not like the fact on the second day of our 6 day stay I started to have heart problems, I am 78 and my heart has been getting worse for the last few years, but I wanted to see my four great grand kids that I had yet to see.
My daughter is an RN and lives in that area. She wanted me to say with he until she could get me on a plane home.
We let the front desk what was going on and told them we
needed to cancel the last four days of our stay.
They would not refund us for the days we were not there.
I feel that is really low and bad business.
I will never pay up front or stay at any Howard Johnsons
ever again. There are to many GOOD places to stay that
have a reasonable Cancelation Policy,
by A verified traveler
Posted 28 Apr 2024
It looked nice when driving up to it and they continued once inside. The staff is very friendly and helpful. The front desk arranged for us to have a shuttle to an event and it is greatly appreciated. The shuttle driver - Country- is very friendly and helpful. The room is pretty with the aqua/teal wall and curtains and accents. It is clean and the beds are comfortable. I’m looking forward to breakfast in the morning.
Comment from Hotel Management
28 Apr 2024 by Howard Johnson, Hotel Management
Hello Joy, thank you for the feedback. We are glad you enjoyed your stay with us and hope to see you again soon!
