Ratings based on 958 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The staff looked like they were miserable. No smiles, vaping right outside the entrance. Ice machines did not work. Water all over the bathroom floor due to leak.One could easily hear the other guests' toilets and showers. The breakfast food was good but we will not come back.
Comment from Hotel Management
22 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Norman, It troubles us that you did not enjoy a better experience at our hotel. Our team is asked to be welcoming and friendly. We will ensure that this remains the case in the future. I sincerely hope you will reconsider staying with us again and allowing us to provide a wonderful experience for you.
by A verified traveler from Cornelius
Posted 20 May 2024
We have stayed here several times and I think it is one of the best hotels I have stayed in. The river view and park are exceptional! The front desk staff are always excellent as well. Our dogs stayed for free :) That is not the case anymore at most La Quinta Inn's. We always booked La Quinta because of our two small dogs. As we drive back and forth to Arizona, California and Oregon. We would drive out of our way to get to them. Now most are asking for $25 EACH PET for one overnight stay. We look elsewhere because of the high price and the hotel is no better than before. I really love the one in Eugene!
Comment from Hotel Management
21 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you, Pamela, for the wonderful review. We elected not to add pet frees at the La Quinta Inn & Suites by Wyndham Eugene when other hotels in the area did. We are happy to have a pet-friendly posture and are so glad you enjoy visiting our comfortable property.We look forward to seeing you as you travel in the Southwest.
by A verified traveler
Posted 20 May 2024
Clean, friendly staff, and convenient location. Close to shopping and a beautiful park!
Comment from Hotel Management
21 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for highly rating our hotel's service and convenience, Laurie. We are glad you enjoyed a wonderful experience and hope you will return to the La Quinta Inn & Suites by Wyndham Eugene for another great visit soon.
by A verified traveler
Posted 15 May 2024
Breakfast was not very good. Powdered eggs were terrible, sausage not good either. Poor selection of fruits.
Comment from Hotel Management
16 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for your feedback, Francis. We apologize for the limited selections at breakfast. Our attendant will make the necessary changes to make breakfast more appealing. We hope you will return to enjoy a better experience at our hotel.
by A verified traveler
Posted 15 May 2024
This was a great location for the show we just went to . A quick 5 minute walk . Parking kind of sucked but thankfully they found a spot for our car . Staff was great . The beds were comfortable. If you need extra pillows and there is an event , bring extras with you .
Comment from Hotel Management
16 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Rochelle, Weare is thrilled our hotel was convenient for the event you wanted to attend. Thank you for the wonderful review of our comfy beds and your great tip about pillows. We hope you will allow us to welcome you to the La Quinta Inn & Suites Eugene again.
by A verified traveler
Posted 14 May 2024
Its was overall great experience, we would definitely stay again
Comment from Hotel Management
16 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Amanda, Thank you for your excellent rating and review. We are glad you enjoyed your experience at the La Quinta Inn & Suites by Wyndham Eugene. We look forward to sharing our hospitality with you again.
by A verified traveler
Posted 14 May 2024
Its the Eugene area so expect to have homeless camps around the property- there were several run down RVs along the roadway outside the hotel. Parking is minimal and not a huge lot. Hotel itself was nice, but would've liked to have lotion in the bathroom. Would stay here again
Comment from Hotel Management
16 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Morgan, Thank you for the awesome rating. We hope if guests observe anything that concerns them on or around our hotel, they will report it to the front desk. We are delighted you will be our guest again at the La Quinta Inn & Suites Eugene.
by A verified traveler
Posted 14 May 2024
The breakfast was great
Comment from Hotel Management
16 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Providing guests a delicious way to begin their day is a joy for the La Quinta Inn & Suites Eugene, Zachary. We hope you will return to visit us again soon.
by A verified traveler from Albany
Posted 13 May 2024
Comment from Hotel Management
16 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for the positive rating, jenny! It was a pleasure to host your visit to our hotel. We hope you will return to visit the La Quinta Inn & Suites Eugene again soon.
by A verified traveler
Posted 13 May 2024
I especially loved how they called me beforehand to make sure i had all the information that i needed before showing up. They were welcoming and accomdating! I will absolutely be staying again!
Comment from Hotel Management
16 May 2024 by Cyndy-Guest Experience Representative, Hotel Management
Jennifer, We are delighted you will return for another spectacular stay at the La Quinta Inn & Suites Eugene. Thank you for your great review.
