Ratings based on 510 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Overall our stay was very nice and we had help from the staff for parking the rv and jeep which was great!
Comment from Hotel Management
1 May 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 28 Mar 2024
The gym was in a dangerous condition. Very small room, treadmill belt was shredded and half missing and still plugged in for use, no sign saying out of order. The plug should have had a lockout cover on it. This would have been an extremely dangerous situation if someone hadn’t noticed it before starting it. The bike seat wouldn’t lock in place so that was unusable as well. I ended up walking in circles around Publix parking lot doing my 5 miles, could have been dangerous as well. Pool looked clean but was about 65 degrees, way too cold to swim and the exterior door to pool area card access doesn’t work had to walk all the way around the building in bare feet and bathing suit. Also the lounge is closed supposedly for renovations but when I looked in through the door it looked like it was being used as a storage room. Room was acceptably clean and reasonably updated. Coffee was great.
Comment from Hotel Management
1 Apr 2024 by Kartik Patel, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 28 Mar 2024
Every employee smiled and was very friendly
Comment from Hotel Management
1 Apr 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 21 Mar 2024
Very friendly and accommodating staff!
Comment from Hotel Management
22 Mar 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 26 Feb 2024
Staff was very helpful and knowledgeable
Breakfast was excellent
Coffee available all day
I really got what I paid for.
Comment from Hotel Management
27 Feb 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 25 Feb 2024
Nice place
Comment from Hotel Management
26 Feb 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 5 Feb 2024
Comment from Hotel Management
7 Feb 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
So CLEAN and friendly
Posted 28 Jan 2024 on HotelsIncredibly CLEAN and so friendly! We loved our stay and feel like we made a great decision while choosing a place near Fort Novosel. The mattress was a bit squeaky and the pillows hard for my taste but that is just personal and I’m not a sound sleeper.
Comment from Hotel Management
29 Jan 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler from Thomasville
Posted 21 Jan 2024
Everyone was nice - the lobby is gorgeous and the room was very clean and spacious. The beat part probally was the Breakfast and the most pleasant lady who was taking care of everyone - highly recommend and quite the value
Comment from Hotel Management
22 Jan 2024 by Kartik Patel, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
