Ratings based on 41 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2023 on Wotif
Clean large rooms and nice restaurant.
by A verified traveler
Posted 15 Aug 2023 on Wotif
shower broken staff not helpful place was a shambles
by A verified traveler
Posted 24 Jul 2023 on Lastminute
by A verified traveler
Posted 2 May 2023 on Wotif
So close to Tavern and to IGA. Nice big room
by A verified traveler
Posted 26 Feb 2023
Friendly staff. Nothing was too much. Room was very clean and looked like new.
by A verified traveler
Posted 3 Jan 2023 on Hotels
by A verified traveler
Posted 23 Nov 2021 on Hotels
Room is good
by A verified traveler
Posted 22 May 2021 on Hotels
by A verified traveler
Posted 7 Apr 2021 on Wotif
Unfortunately there was no thought put into design when building/fitting out the Therese Apartments. The outside light shines straight into the bathroom shower through a huge panel of frosted glass above the shower which in itself is okay, but you have to close the bathroom door as it shines (like daylight) onto the bed. The air conditioning unit is also right over the bed. The bed is really firm & the linen is aged.
The bin had not been emptied prior to my stay & was extremely smelly. The Wifi was hard to connect to (had to stand on verandah to get reception) but did work in room once I was connected.
I thought a nice cuppa prior to bed to find I had to ask in reception for milk (not offered at check-in.
The only positive was the breakfasts at The Gateway. The meals were excellent quality/quantity, coffee fabulous & service great. However on the first morning I did have a live cockroach on my table.
In all I wouldn’t recommend staying here.
by A verified traveler
Posted 15 Aug 2020 on Hotels
We were travelling back home. One night stay. Very happy with unit. Clean. Comfortable king size bed.
Would recommend.
