Ratings based on 713 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 4 Jun 2024
Staff was nice, solid for a motel. Breakfast wasn't much, room had that musty smoker motel smell- easy parking, good access to the town. Solid for the price!
by A verified traveler
Posted 30 May 2024
close to route& friendly vheck-in
Comment from Hotel Management
31 May 2024 by GM, Hotel Management
Thank you for your valuable feedback. We are glad you enjoyed your stay. We hope you come back soon!!
by A verified traveler
Posted 20 May 2024
The stay went great!
Comment from Hotel Management
31 May 2024 by GM, Hotel Management
Thank you for staying with us at Bristlecone Motel, Ely, Nevada and taking time to share your review with us.
by A verified traveler
Posted 18 May 2024
Clean, comfortable
Comment from Hotel Management
31 May 2024 by GM, Hotel Management
It brings us pleasure to be able to provide our guests with the full comfort and value that they expect; and we are delighted to hear that you found that to be the case. We pride ourselves on our clean accommodations and affordable rates, and it brightens our day to know that you appreciated these aspects. We hope to see you again soon!
by A verified traveler
Posted 6 May 2024
Amenities at this facility are at best pathetic. Worthless ‘breakfast’ with greasy prepackaged goods, rotten fruit and poor choice cereals, coat rack no hangers, no microwave or fridge, no clock, matted carpets, 31” tv, not even tissues and shower water was just barely warm enough. Motel 6 would outrage it at a much cheaper cost.
Comment from Hotel Management
6 May 2024 by GM, Hotel Management
Thank you for your valuable feedback and we're so sorry we let you down in any way. We strive to exceed expectations, and we regret that you were disappointed. Should you choose to stay with us again, we would really appreciate the chance to improve upon your experience.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
6 May 2024 by gm, Hotel Management
Thank you for staying with us at Bristlecone Motel, Ely, Nevada.
by A verified traveler
Posted 22 Apr 2024
I stay here regularly enjoying this independent motel. This time the winter salt had not been swept from the sidewalks, I had no mini fridge in my room, the hot water was not hot for an evening shower and the breakfast bar was not restocked. I am sorry to report this because I have like staying here and will do it again and hope that these details are fixed next time.
Comment from Hotel Management
6 May 2024 by gm, Hotel Management
We appreciate your time in posting comments about your recent stay with us, and we're sorry to hear that you were not 100% satisfied with your stay. We've shared your comments with our team to use as a training tool, ensuring a positive experience for all guests moving forward. We hope that you will consider staying with us again should your travels bring you back to the Ely area.
by A verified traveler
Posted 22 Apr 2024
We stayed there years ago and it now needs to be updated. The drapes were old fashioned and very wrinkled. The bedspreads were not large enough to cover the box springs and not attractive at all. There was no microwave in the room which was inconvenient since we got takeout for dinner and couldn’t reheat it. Breakfast was very sparse but we did get an apple that was good and we filled our to go cups with coffee. We had to wait a few minutes for the office to open for the breakfast bar. The outside of the facilities need some repairs The room seemed clean and the bed was comfortable. It was quiet. There was an additional pet fee that had to be paid on site after paying our registration fee on line. We probably will not stay there again.
Comment from Hotel Management
6 May 2024 by gm, Hotel Management
We appreciate your time in posting comments about your recent stay with us, and we're sorry to hear that you were not 100% satisfied with your stay. We've shared your comments with our team to use as a training tool, ensuring a positive experience for all guests moving forward. We hope that you will consider staying with us again should your travels bring you back to the Ely area.
by A verified traveler from Littlefield
Posted 20 Apr 2024
From the minute we checked in, the staff was so helpful and accommodating. The room was spotless and big. Although this is an older motel, you can see that it is been updated and is in the process of updating. We will definitely be back on our next visit to Ely.
Comment from Hotel Management
6 May 2024 by gm, Hotel Management
We appreciate that you chose to stay with us and we appreciate you taking the time to leave us a review. It's great to know that you had a comfortable stay. Our friendly staff will be glad to read your 5-Star review. Next time you're in town, we invite you to stay with us again at Bristlecone Motel, Ely, Nevada.
