Ratings based on 1,169 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Strict on bracelets for hotel renters for swimming
Swimming pool was filled with none renters over and overrun by unknown guest
Unfair atmosphere for a six-year-old, considering a place called kids pool
by A verified traveler from Broken Arrow
Posted 16 Jun 2024
I want to say that the location was great in most every way even though i may sound negative. Pros: room was large, i literally walked to the airport, amazing close. Lots of restaurants nearby, the location was easy to find a right next to the interstate. Cons: they have an amazing looking pool w slide...that closed at 8pm..in texas heat...it should have been open til midnight ridiculous, my room was never cooled down, the ac sucked. I was in an out building number 4, i walked further to the front desk than the front desk to the airport.
Comment from Hotel Management
16 Jun 2024 by Debbie, GM , Hotel Management
Spring greetings! Thank you for choosing the Wyndham for your recent stay. We are glad to hear you enjoyed our convenient location, a large room and the restaurants nearby. That being said, I am sorry there were a few areas that did not meet expectations. You can be sure your comments are bring reviewed by the team. We hope to have another opportunity to fulfill all of your Wyndham expectations. Until then, we wish you continued, safe travels! Kind regards,Debbie,General Manager
by A verified traveler from High Rolls
Posted 14 Jun 2024
Close to airport
Comment from Hotel Management
14 Jun 2024 by Debbie, GM , Hotel Management
Spring greetings! Thank you for the five-star ratings. We are glad this was a convenient and comfortable experience. Safe travels from the team at the Wyndham El Paso Airport Hotel! Kind regards,Debbie,General Manager
by A verified traveler
Posted 13 Jun 2024
Dirty from walls to carpet with horrible old stains,elevator never worked,trashbags outside some rooms,pool slide its for weekends only!!
Comment from Hotel Management
14 Jun 2024 by Debbie, GM , Hotel Management
Thank you for your recent stay and review. We are sorry to hear your experience fell below expectations. It is never our intention to disappoint our valued guests. Your comments are being reviewed by the team to determine how we can make the experience better. On a future occasion, we hope be able to restore your faith in the Wyndham. And don't hesitate to call the hotel for current slide operation hours. We are always here to serve you! Kind regards,Debbie,General Manager
by A verified traveler
Posted 12 Jun 2024
The only one thing i like about it is its close proximity to the airport. Otherwise the hotel gets negative zero stars from me.
Comment from Hotel Management
14 Jun 2024 by Debbie, GM , Hotel Management
Thank you for your recent stay and review. While glad your found our hotel convenient to the airport, it sounds like there were a few areas of the experience that left something to be desired. For that, I apologize. Please consider our property your home away from home! Kind regards,Debbie,General Manager
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Debbie, GM , Hotel Management
Thank you for choosing the Wyndham for your recent stay. We are glad to hear you enjoyed a great experience. We aim to make staying in El Paso easy and effortless!Safe travels until we welcome you again! Kind regards,Debbie,General Manager
by A verified traveler
Posted 11 Jun 2024
Good for families
Comment from Hotel Management
14 Jun 2024 by Debbie, GM , Hotel Management
Spring greetings! Thank you for the excellent ratings. We are happy to hear your family enjoyed a great experience. Please consider the Wyndham El Paso Airport Hotel your home away from home in Texas! Kind regards,Debbie,General Manager
by A verified traveler
Posted 11 Jun 2024
Tub overflowed. The clog left me ankle deep in one shower
Comment from Hotel Management
16 Jun 2024 by Debbie, GM , Hotel Management
Greetings, and thank you for your recent stay. We appreciate your feedback about your bath and are reviewing it with the maintenance team. In the unlikely scenario that happens again, please don't hesitate to reach out to the front desk for assistance. We are here to serve you! Safe travels until next time! Kind regards,DebbieGeneral Manager
by A verified traveler
Posted 10 Jun 2024
Convenient location near airport. Check in staff were fabulous!
Comment from Hotel Management
11 Jun 2024 by Debbie, GM , Hotel Management
Wonderful! Thank you for the compliments. We are happy to hear you enjoyed our signature friendly service and the convenience our location is known for. Please think of the Wyndham El Paso Airport Hotel as your go-to place to stay in El Paso! Kind regards,Debbie,General Manager
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Debbie, GM , Hotel Management
Spring greetings! Thank you for staying at the Wyndham. We are glad that you enjoyed a great experience. We designed the hotel and all of our amenities to make traveling through El Paso easy and effortless! Looking forward to welcoming you again! Kind regards,Debbie,General Manager
