Ratings based on 945 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
There nobody at the front desk, i had to 10 minutes to be atend
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 19 May 2024
Very clean and quiet and safe the check in night staff was very respectful and friendly
by A verified traveler from Albuquerque
Posted 7 May 2024
We like staying here.
Comment from Hotel Management
8 May 2024 by Jewel C, Hotel Management
Thank you so much for taking the time to leave a positive review! We are glad you enjoyed your stay and hope to see you again.
by A verified traveler from Albuquerque
Posted 21 Apr 2024
Comment from Hotel Management
13 May 2024 by Jewel C, Hotel Management
Thank you for taking the time to leave a positive review. We appreciate it and hope to host you again!
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
2 May 2024 by Jewel C, Hotel Management
We appreciate you taking the time to leave positive feedback. We hope you enjoy the rest of your trip!
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Jewel C, Hotel Management
Thank you for taking the time to leave a positive review. We appreciate it and hope to see you again!
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Jewel C, Hotel Management
Dear Glaiza , Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express EL PASO AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments
by A verified traveler
Convenient
Posted 10 Mar 2024 on HotelsFast and easy check in, nice breakfast and clean room
Comment from Hotel Management
13 Mar 2024 by Jewel C, Hotel Management
Thank you for taking the time to leave a positive review. We hope to see you again!