Ratings based on 669 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Wasn’t a lot in the immediate vicinity.
by A verified traveler
Posted 30 May 2024
It offers beautiful view on rooftop bar
by A verified traveler
Posted 27 May 2024
Location was convenient
by A verified traveler
Posted 27 May 2024
Very clean, great breakfast.
by A verified traveler
Posted 26 May 2024
by A verified traveler from Knoxville
Posted 25 May 2024
The staff was friendly and excellent.
We only had the breakfast, but it was really good for it being a complimentary hotel breakfast with lots of options & decent coffee.
The room was clean & we had a nice view of the river. There were a few bulbs out in the room but nothing that bothered us much.
My only downfall was the AC seemed to either feel ice cold (which I prefer - we all do it when we get to a hotel: don’t lie) then it felt like would fluctuate a good 10 degrees warmer without us touching it. Weird. But overall comfortable, clean stay.
by A verified traveler
Posted 21 May 2024
Great! Thanks!
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 29 Apr 2024
Staff was friendly and helpful. No worries at all. Close to at lot of attractions and only 2 hours and 45 mins from Chicago. Mississippi River views from room. Quite and peaceful environment. Great for kids. Weight room indoor pool and bar on first and top floors. Food was delicious and options for everyone.
Comment from Hotel Management
11 May 2024 by Front Desk Supervisor, Hotel Management
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.
by A verified traveler
Posted 29 Apr 2024
Kids running up and down the hall and shouting.
Comment from Hotel Management
11 May 2024 by Front Desk Supervisor, Hotel Management
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
