Ratings based on 172 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 17 May 2024
Great resort with beautiful beach and nature. Many activities provided. Top services by staff. 2 nights stay is recommended
by A verified traveler
Posted 9 Feb 2024
Beautiful hotel on good beach. It is a bit tired but still a great place to relax. Staff generally helpful & attentive. Food is pretty good overall. Biggest complaint was air con in bedroom sound like 747 on take off. No ability to change this - either on or off. Overall a good hotel but certainly not at international 5 star level.
by A verified traveler
Posted 1 Feb 2024
All the staff were very friendly and helpful. They'd come around the pool serving water and ice lollies. We visited to celebrate our anniversary and was pleasantly surprised by the effort (no spoilers here). Not the resort's fault, but the private beach had some oil spills which were very difficult to wash off. I had to send my shoes for professional cleaning. The resort was undergoing renovation, glad to see improvements/maintenance!
by A verified traveler
Good people
Posted 20 Apr 2023 on HotelsI like what Ramesh did and he was helpful.
Need a facelift and more upkeep. Otherwise the staff was good. People are friendly and at tentative
by A verified traveler
Posted 12 Dec 2022
Very unique Kampung style resort experience. Outstanding hospitality from staff team especially Anna & Amira from front desk and the Room Manager, Jazz. The food at Di atas sungei for both breakfast and dinner and the ala-carte lunch at Nelayan was certainly top notch and delicious. Will definitely return after the rainy season to better enjoy the resort facilities.
by A verified traveler
Posted 14 Oct 2022
Beautiful location and quiet and relaxing. Initially put in rooms at far end of resort which was odd as it was not busy but moved to rooms in a more central location which was much better
by A verified traveler
excellent
Posted 19 Oct 2020 on Hotelsvery good service. friendly staff, beautiful and clean resort. Very good for short or long escaped from the city.
Hope Tanjung Jara maintain all the good service.
by A verified traveler
YTL hotels pretentious & overrated
Posted 8 Oct 2020 on HotelsWe stayed three nights at YTL Tanjong Jara Resort last month. YTL Tanjong Jara Resort is overrated. Unless you book the most expensive sea villa, other rooms at the resort are pretty standard. Rooms are large but not well maintained. There was a huge crack in one of the bathroom wash basins. Small TV in the room with not many TV channels. Housekeeping not so efficient. The day bed in the room was dusty and not clean. F&B is even worse. Breakfast was mediocre at best. Pancakes were dry. Kuey Teow soup tasteless with very little ingredients and the Mee goreng too salty. Wonder what kind of chefs they employ? We had lunch at the hotel and one plate of char kuey teow costs 40 ringgit! There are two swimming pools. One smallish pool with a deep end and not very clean. The other pool, which looks bigger in photos than actual, is crowded unless you go early in the morning when everyone is still in bed. Tennis court is old and just for show. Tennis court needs resurfacing. In fact most of the resort, especially the hotel rooms need a refurbishment. Some parts of the hotel landscaping is quite well designed but a large part of the resort is just jungle. Beach at the resort is boring. Definitely No Wow Factor! One does not have to pay quite so much to enjoy more pristine beaches in Terengganu. The only plus factor of this resort is the quality of service which was overall good. TJ resort needs a facelift badly. YTL hotels are rather pretentious & overrated.
by A verified traveler
Posted 29 Sep 2020 on Hotels
